Laura Redfield IACERT, Int.Dip(GRC)

Experience

• 

  DERA

  Sept 1998 - Feb 2001

  Administrative Secretary

  • All office junior tasks and associated admin to a staff of two hundred employees• Maintained a high level of confidentiality and discretion on defence research projects

• 

  Ntl:

  Jun 2000 - Feb 2001

  PA to Director of Regulatory Affairs

  • PA to Director of Regulatory Affairs • Monitored key regulatory operator web sites for consultation submissions• Maintained a high level of discretion in a politically sensitive environment

• 

  Sun Microsystems

  Jun 2000 - Feb 2001

  Project Co-ordinator

  • Co-ordinated a professional hardware installation service with overseas partners• Self-managed a client case file of international companies via interpreters • Liaised with multiple offices to ensure parallel working

• 

  FCI/FLUOR/PARSONS, A JOINT VENTURE

  Feb 2002 - Sept 2003

  Engineering Technical Clerk

  • Processed time-sensitive bids, international communications, requests for quotations and purchase orders

• 

  Heathrow

  Sept 2003 - Nov 2005

  Engineering Document Controller

  Document Controller on-site during construction of Heathrow Terminal 5 for the Superstructure Team.

• 

  Petrofac

  Nov 2005 - Aug 2007

  Engineering Technical Clerk

  • Responsible for the daily running of the consultancy department (25 members and their teams)• Produced, edited and proofread documentation to stringent timeframes• Performed the role of Document Controller for complex interdisciplinary projects

• 

  University of Cambridge

  Aug 2007 - Jun 2010

  PA and Group Administrator

  • PA to an Electrical Engineering Professor• Provided support for the Professor’s team of 19 academics and international students• Controlled and monitored multiple research budgets

• 

  AGE Concern

  Sept 2010 - Dec 2011

  Home Support Worker and Volunteer Befriender

  • Provided a professional home support service to older clients

• 

  The Co-operative Funeralcare

  Aug 2011 - Jun 2014

  Funeral Director

  • Solely responsible for running a Funeralcare branch without supervision• All administration related to organising a funeral, including complex compliance with legislation for both the funeral and subsequent masonry orders• Managed debt collection, banking and budgeting for the branch

• 

  Home Instead

  Jun 2014 - Oct 2015

  Senior Carer

  •Care Supervisor overseeing a team of 28 carers including mentoring and supervisor Performed regular quality assurance and service review visits for CQC compliance Provided emergency professional care 24 hours a day with weekend and evening on-call

• 

  Barchester Healthcare

  Oct 2015 - Dec 2015

  Senior Care Supervisor

  Senior Carer in charge of a 20-bed residential care home including delivering hands-on care

• 

  Premier Medical

  Feb 2016 - Jun 2023

  • Compliance and Risk Manager

    Sept 2022 - Jun 2023

  • Compliance Officer and Internal Auditor

    Nov 2019 - Aug 2022

  • Compliance Officer

    Oct 2018 - Nov 2019

  • Best Practice Support

    Sept 2016 - Sept 2018

  • Case Handler

    Feb 2016 - Sept 2016
• 

  Bridewell

  Jun 2023 - now

  Security and Compliance Officer