Robin Isnor, CPHR

Experience

• 

  The Gorsebrook Lounge

  May 2010 - May 2013

  Manager
• 

  Landmark Cinemas of Canada

  Nov 2013 - Nov 2014

  Human Resources Associate
• 

  University of Calgary

  Nov 2014 - Jul 2018

  • Human Resources Advisor

    May 2018 - Jul 2018

  • Senior HR Operations Administrator

    Jan 2017 - May 2018

  • Human Resources Operations Administrator

    Nov 2014 - Jan 2017
• 

  Landmark Cinemas Canada

  Jul 2018 - now

  Partnered with senior leadership to align HR strategies with business goals, ensuring talent programs supported organizational objectives. Led the annual employee survey process, from execution to action planning, strengthening employee engagement and feedback loops. Spearheaded salary planning and talent mapping initiatives, ensuring pay equity and performance-based compensation decisions. Provided expert HR guidance to leaders, ensuring compliance and strategic workforce planning in alignment with business needs. Co-led a companywide onboarding revamp, securing executive approval for a new Learning Management System and overseeing its implementation. Conducted process gap analysis with departmental SMEs to refine learning assets and improve training effectiveness. Led integration efforts for global HR initiatives, aligning engagement survey and performance management systems with international standards. Led companywide Health & Safety program review to ensure compliance with municipal, provincial, and federal legislation. Designed and implemented a Microsoft Power Apps-based incident reporting system, reducing reporting time by 50% and enhancing real-time tracking. Transformed risk management training into a dynamic, manager-focused video, ensuring alignment with global safety standards. Championed succession planning by developing structures, engagement models, and recognition systems to drive employee growth. Provided mentorship and development opportunities, supporting leadership teams in fostering a high-performance, inclusive workplace. Managed direct and indirect HR teams, ensuring career development and effective performance management strategies. Key stakeholder in global HR steering committee, managing international HR alignment projects. Strong experience in budgeting, forecasting, and financial oversight for HR programs, ensuring cost-effective execution of initiatives. Show less Spearheaded development of the company's inaugural SharePoint Communications site. Provided an interactive platform for employees and streamlined access for front-line managers. Achieved 7185 site visits within three months, engaging over 80% of employees. Led diverse DEI initiatives, including International Women’s Day blog, Pink Shirt Day donation, and Employee Spotlight Series. Developed and delivered an annual "Benefits of Your Benefits" webinar to educate employees on mental health resources, including paramedical coverage and EAP services, transforming it into an on-demand video to ensure ongoing access and support for employee well-being and organizational performance. Initiated and managed a quarterly corporate wellness newsletter for 300+ employees. Project-managed the planning of the Leadership Summit, including theme creation and objective development. Successfully launched the Whova conference app with a 98% download rate and robust engagement. Secured over $40,000 in sponsorship dollars and managed logistics for 120 attendees. Developed and executed a rapid prototyping framework for a leadership innovation session, resulting in 18 approved ideas, 11 of which were pursued, and inspired the creation of a continuous innovation community and a global summit. Spearheaded a panel discussion on mental health at a leadership conference, equipping leaders with practical strategies to support employee well-being, foster psychological safety, and address sensitive mental health issues, contributing to a culture of balance between productivity and wellness. Led the company's first Global DEI Benchmark assessment for strategic planning. Conducted foundational gap analysis to inform measurable DEI initiatives and programming. Created training videos for onboarding and annual employee cast meetings, impacting 1100 part-time employees and 160 managers. Show less Integral collaborator with Regional VP of Operations, Regional Directors, and Managers, offering creative solutions to complex situations. Provide strategic recommendations to over 21 theatre-level managers, fostering practical problem-solving. Collaborate with the Regional Support Team, employing business acumen to identify and implement solutions for continuous improvement. Support Operations team in executing HR processes, including Performance Management, Succession Planning, and Compensation. Provide ongoing coaching for theatre-level management to enhance leadership capabilities and decision-making confidence. Advise people leaders and discreetly manage conflict resolution and investigations when required. Provide timely support and guidance to ensure a positive workplace environment. Developed and implemented additional training modules for frontline orientation, incorporating topics such as alcohol sales, third-party delivery services, and diversity & inclusion. Developed and facilitated a leadership development session on Difficult Conversations for 70 theatre-level managers and head office employees. Pioneered and implemented the company’s first Diversity & Inclusion strategy. Created a new policy and framework for an advisory committee to drive inclusive practices. Established terms and conditions for the Wellness Committee and served as Co-Chair and newsletter Editor for a one-year term in 2020. Supported the implementation of a new performance coaching framework, ensuring manager comfort and facilitating training during onboarding sessions for new employees. Project-managed the departmental section of the COVID reopening project, advising on OH&S, employee wellness, and provincial health protocols. Ensured the development of new safety measures and provided training for management and employees. Show less

  • Director People & Culture

    Nov 2023 - now

  • Human Resources Program Manager

    Oct 2022 - Nov 2023

  • Regional Human Resources Manager (HRBP)

    Jul 2018 - Oct 2022