Ishaqq Muhammad

Experience

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  A Great Generation

  Feb 2016 - Jan 2018

  Start-up Owner

  - Import/Export textile merchandise from Mexico to the US - Designed and sold apparel - Building relations with supplier - Ensuring the integral function of the operation

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  The Supreme Bean Pie

  Jun 2017 - Dec 2020

  Social Media Marketing Manager

  - Created and managed social media platforms - Created and managed website - Content creation - Simplifying the customer journey & constantly looking for ways to further improve customer satisfaction.

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  Supreme Bean Pie

  Jan 2021 - Jul 2022

  Business Manager

  - Ensuring the integral function of all operations within the business.- Pricing strategy, reducing costs by embracing technology & simplifying workflow.- Social Media management- Content Creation - Simplifying Customer Journey- Ensuring client satisfaction - Building relationships with suppliers & finding new opportunities - 2021 retail sales target met and exceeded by over 300% in thefirst year of operation.

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  LinkedIn

  Jul 2022 - Jun 2023

  Supported the sales organization by implementing and optimizing processes, strategies, and tools to improve efficiency, effectiveness, and overall sales performance.- Data Analysis and Reporting: gathered, analyzed, and interpreted sales data to help provide insights and identify trends. Created and maintained reports to track key performance indicators (KPIs) such as revenue, sales pipeline, conversion rates, and sales rep performance to help inform sales strategies and decision-making.- Sales Forecasting and Planning: Collaborated to develop accurate sales forecasts and plans. Analyzed historical data, market trends, and input from the sales team to project future sales performance and resource allocation.- Sales Enablement: Helped to ensure that the sales team was equipped with the necessary tools and knowledge to effectively engage with customers, address their needs, and drive sales.- Sales Analytics and Insights: leveraged data and analytics to provide actionable insights to sales leaders and executives. These insights helped drive strategic decision-making, resource allocation, and performance improvements across the team. - Competitive Research: researched and analyzed competitor outcomes vs LinkedIn and delivered insights on how to set the organization up for success for future trends. Visa mindre Responsible for developing and implementing pricing strategies and monetization models for LinkedIn Marketing Solutions. Helped to determine strategies on how to leverage the value of LMS by incentivizing the members to engage more in upper funnel, analyzing market trends, offerings and optimizing revenue generation.- Pricing Strategy: collaborated with cross-functional teams including product managers, sales teams, data science teams and engineering to develop pricing strategies for LMS. Conducted market research and analysis to understand customer segments, competitive landscape, and pricing trends in the industry.- Revenue Optimization: Collaborated with cross-functional teams to identify opportunities for revenue growth. Worked on sizing and implementing pricing strategies to incentivize our members to engage more with LMS and aiding in customer acquisition and retention.- Data Analysis: Leveraged data analytics tools (Excel, SQL) and techniques to gather insights and support decision-making. Analyzed key performance indicators (KPIs), revenue metrics, and customer behavior data to evaluate the effectiveness of pricing strategies and identify areas for improvement.- Competitive Analysis: Researched and analyzed pricing strategies of competitors in the industry. Assessed how LinkedIn's pricing compares and develop recommendations for positioning and differentiating LinkedIn's offerings.- Cross-Functional Collaboration: Collaborated with various teams, including product management, marketing, sales, finance, and analytics, to gather inputs, align strategies, and ensure successful implementation of pricing and monetization initiatives.- Pricing Experimentation: Conducted pricing experiments and A/B tests to assess the impact of pricing changes on customer behavior, revenue, and profitability. Visa mindre As a global LTS support, I provided assistance and support to members using LinkedIn's Talent Solutions platform: - Assisting clients in resolving technical issues, answering inquiries, and providing guidance on the effective use of the platform.- Troubleshooting technical problems and investigating any reported issues related to Talent Solutions. I worked closely with clients to identify and resolve problems, providing timely and effective solutions.- Advised clients on how to further leverage LTS in their organization, provided insights, best practices and maximized usage of LTS. Visa mindre

  • Sales Operations and Strategy Associate

    Feb 2023 - Jun 2023

  • Pricing & Monetization Associate

    Jan 2022 - Feb 2023

  • LinkedIn Talent Solutions Support Consultant | Business Leadership Program

    Aug 2022 - Jan 2022

  • Business Leadership Program Associate

    Jul 2022 - Jul 2022
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  Hotel Boutique Palacio Del Cobre

  Jul 2023 - now

  Boutique Hotel Owner & General Manager

  Dynamically leading all facets of hotel operations to deliver exceptional guest experiences and drive sustainable growth. Currently responsible for overseeing guest relations, staff management, financial performance, and marketing strategies.Key Achievements:- Achieved #1 Hotel Ranking: Successfully positioned Palacio Del Cobre as the top-rated boutique hotel on Booking.com within the first three months of operation.- Financial Stewardship: Implemented robust financial management strategies to optimize operational efficiency and ensure long-term profitability.- High-Performing Team Cultivation: Built and developed a dedicated team focused on delivering exceptional guest service and operational excellence.- Strategic Marketing Implementation: Executed effective marketing campaigns to drive increased occupancy, revenue, and brand awareness. Visa mindre