Patrick Kiumars

Experience

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  The Grand Hotel & Suites

  May 2016 - Sept 2018

  Bellman

  Escorted guests to and from their accommodations, orienting them with the features of the property and their accommodations, assisting the guests in any way to make them feel more comfortable.

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  Toronto Ground Airport Services (TGAS)

  Sept 2017 - Dec 2017

  Co-op Student, Dispatcher/Auditor

  Responsible for the real time effective operational deployment and management of the workforce.Maintained the integrity of the Toronto Ground Airport Services Division through:- Ensured Service Level Agreement (SLA) ratios are achieved and maintained at all times- Operated and allocated a technological solution for the effective deployment of manpower- Confirmed attendance of unionized workforce, along with asset management distribution and record keeping- Ensured compliance of unionized workforce for all policies and procedures- Monitored and audited the workforce to ensure log books are being utilized and the information entered is correct Show less

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  Greater Toronto Airports Authority

  Sept 2018 - Dec 2018

  Co-op Student, Aviation Regulatory Programs

  Assist the Manager Aviation Regulatory Programs on: - Development and maintenance of regulatory procedures and process creation to support safe and efficient aviation operations and practices.- Interpretation of the CARs Parts I, III, VI, Aeronautics Act and TP312 - Aerodrome Standards & Recommended Practices 4th and 5th edition for the GTAA- Maintenance of the entire Airport Operations Manual (AOM)- Transport Canada Advisory Circular Review & Impact Assessment- Creating reports and providing data for the Night Flight Program and Airport Reservation Office- Preparing documentation for Agencies- Preparing documentation for Presentations- Other duties as assigned by the Manager Aviation Regulatory Programs. Show less

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  Porter Airlines Inc.

  Jan 2019 - May 2022

  - Conduct internal audits encompassing all functions and elements necessary to confirm that Airport Operations is in compliance with regulations and approved manuals.- Conduct external vendor audits i.e. De-Icing and Fueling operations.- Assist in maintaining detailed audit checklists for all functions and elements under the approved manuals and quality assurance plan.- Conduct activities associated with audit preparation and planning, audit performance, audit reporting, follow-up and closure.- Investigate, analyze and recommend solutions to resolve identified process gaps.- Provide guidance and updates to the Safety Department regarding the progress and completion of investigations, analyses, implementation of corrective action, and audit processes. Show less • Create and maintain a team environment on the ramp as part of a cohesive unit.• Responsible for inbound/outbound aircraft marshalling, baggage handling, lavatory service, and grooming.• Work with all ramp team members to create and maintain an operationally safe environment.• Actively participate in Porter’s Safety Management System (SMS) including reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy.• Ensure that weight and balance of the aircraft is within limits and documentation. Show less

  • Quality Assurance Auditor, Airport Operations

    Aug 2019 - May 2022

  • Ramp Attendant, Acting Lead

    Jul 2019 - Aug 2019

  • Ramp Attendant

    Jan 2019 - Aug 2019
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  Seneca Polytechnic

  Aug 2022 - Apr 2024

  Flight Follower

  - Overseeing the safe operation of the daily flight schedule.- Acting as the center of communication for pilots, dispatch, and flight management personnel, with access to all information integral to the operation.-Working with a "Team Approach" to help cover when a higher-than-expected workload is encountered due to weather, delays, mechanical irregularities, or other disruptions.- Assisting other members of the team with communications, coordination, and other duties to make unexpected workload situations more manageable. Show less

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  Sunwing Airlines Inc.

  Apr 2023 - Aug 2023

  Crew Travel Coordinator - Co-op

  - Manage air, hotel, and ground transportation reservations for employee crew travel.- Responsible for day-to-day operations, last-minute changes, new bookings due to schedule changes/delays, and cancellations.- Update crew schedules with complete and accurate travel information.- Actively communicate with the Operational Team to ensure travel arrangements meet safety, regulatory, efficiency, and service levels.

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  Sunwing Airlines Inc.

  Apr 2024 - now

  Crew Travel Auditor

  - Audit air, hotel, and ground transportation reservations for employee crew travel.- Responsible for reviewing, verifying, and invoicing day to day operations, last minute changes, new bookings due to schedule changes/delays, cancellations.- Update crew schedules with complete and accurate travel information.- Actively communicate with Operational Team to ensure travel arrangements meet safety, regulatory, efficiency, and service levels.- Utilize a full range of preferred supplier products.- Identify and communicate scheduling concerns.- Perform duties in accordance with established policies and procedures while giving primary consideration to personal safety, the safety of co-workers, and customers. Show less

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  Seneca School of Aviation (Flight Training)

  Apr 2024 - now

  Dispatcher

  - Ensuring all dispatch duties are conducted in accordance with the Canadian Aviation Regulations.- Reviewing and amending dispatch documentation and manuals as required.- Flight dispatch (flight authorization and aircraft release).- Flight following of aircraft- Deliver exceptional customer service to all students and customers- Answering telephone calls and responding to email queries.- Greet walk-in customers and answer queries- Ensuring the front desk and lounge area is presentable.- Ensuring all office supplies are adequately stocked.- All other duties as assigned by Chief Flight Instructor and Operations Manager Show less