Holly Downs

Experience

• 

  Max Fashions

  Dec 2013 - Jun 2014

  Sales Assistant

  Retail sales assistant at Max Fashions, Wellington.

• 

  Victoria University of Wellington

  Mar 2014 - Jun 2014

  PASS (Peer Assisted Study Support) Leader

  PASS is a programme run by Student Learning at Victoria University of Wellington to provide extra support to students in certain courses. The sessions are run by a student who has previously successfully completed the course. I taught PASS class for PSYC121 (Introduction to Psychology) between March and June 2014 and thoroughly enjoyed the experience.

• 

  WorkSafe New Zealand

  Jul 2015 - Aug 2016

  In my third and final assignment with WorkSafe I organised and oversaw various licencing tests, processed applications and maintained online profiles and managed spreadsheets pertaining to company operations, in close communication with management. I also helped to induct new staff members. In this role I conducted an in-depth research assignment into ATV/quad bike injuries and deaths in New Zealand and Australia. I conducted research and collated various forms of data, presenting my findings in the form of a full written report. In my first of three varied assignments with WorkSafe I supported the company’s recruitment operations, contacting interviewees and organising appointments and also confirming the validity of employment references. I was also called upon to assist with administrative procedures in other departments, including HR

  • Licencing Administrator

    Feb 2016 - Aug 2016

  • Graduate Student Analyst

    Nov 2015 - Feb 2016

  • Recruitment Administration Assistant

    Jul 2015 - Nov 2015
• 

  Nordstrom

  Nov 2016 - Oct 2017

  In this role I managed service and catering at a busy coffee bar in the downtown area of the city. I prepared and served food and drink, making sure all recipes and guidelines were closely adhered to. I provided customer service and other support for staff, oversaw setup and cleaning of the service area, and conducted stock checks. In this role I supported sales and customer service at a prestigious confectionery boutique located within the flagship store of the major retailer Nordstrom. I helped to prepare and deliver bespoke customer orders, oversee visual merchandising, and facilitate customer needs by maintaining in-depth and up-to-date product and service knowledge.

  • Senior barista

    May 2017 - Oct 2017

  • Salesperson - Sugarfina

    Nov 2016 - Apr 2017
• 

  Kumon UK

  Jan 2018 - Feb 2019

  Class Assistant

  In this role I supported the learning of children aged 3 to 8 in the subjects of Maths and English. I marked and recorded classwork, provided various kinds of learning support and guidance, and reported regularly to school directors on key information regarding pupils and their work.

• 

  3P innovation Limited

  Feb 2019 - Jul 2021

  Office Administrator

  In my current role I carry out many duties in support of company operations. I regularly arrange travel and accommodation for various trips, and organise meetings and functions for clients. I also oversee the company’s busy reception desk, providing excellent customer service and proper management of files and paperwork. I strive to ensure that all deadlines are met, and that all business activities run smoothly and correctly.

• 

  UK Health Security Agency

  Jul 2021 - Dec 2022

  Learning and Development Coordinator
• 

  Aggregate Industries UK

  Jan 2023 - now

  Learning and Development Coordinator