Deep Enrich
Abdelrahman Ibrahim
2000 followers
Abu Dhabi Emirate, United Arab Emirates
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About me
Cybersecurity Planning Expert Engineer
Education
Bayan modern school
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الجامعة المصرية الروسية
2008 - 2013Bachelor's degree Telecommunications Engineering
Experience
Orange Business
Apr 2015 - Aug 2021Professional second level technical support for problems reported by customers. Monitoring systems, customer networks and products, and deal with alerts and events as appropriate. Troubleshooting all different types of IP VPN incidents. Document all troubleshooting and incident management actions via the electronic incident management system. Troubleshooting and solving IP Telephony issues for customers on Call Manager & Cisco Unity connection. Complex problem solving & analytical skills. Good interpersonal, team-build and leadership skills Show less
Network Security Implementation Engineer
Aug 2020 - Aug 2021VPN Owner
May 2017 - Jul 2020Incident Management Specialist & Team Leader
Apr 2015 - May 2017
VMware
Aug 2021 - Aug 2022NSX ALB Support Engineer
OmniClouds
Aug 2022 - Apr 2023Senior Network Engineer
_VOIS
Apr 2023 - Nov 2023Senior Network Engineer
Orange Egypt
Nov 2023 - Apr 2024Senior Supervisor Corporate Data Network & Security
E& UAE
Apr 2024 - nowCybersecurity Planning Expert
Licenses & Certifications
CCNA
CiscoCCNP Routing
CiscoCCNA Collaboration (Voice)
CiscoCCNP Security Core
Cisco
Fortinet SD-WAN
FortinetJul 2020CCNP Troubleshooting
CiscoCCNP Switching
Cisco
IT Information Library Foundations Certification (ITIL)
ITIL FoundationJun 2019SDWAN Mastery Collection
Cisco
Pcnse
Palo Alto Networks
Languages
- enEnglish
- geGerman
- ruRussian
- arArabic
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