Elizabeth Dodd

Elizabeth Dodd

VP Marketing & Member Service

Followers of Elizabeth Dodd318 followers
location of Elizabeth DoddCincinnati Metropolitan Area

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  • Timeline

  • About me

    Operations Manager

  • Education

    • Eastern Kentucky University

      -
      Bachelor's degree BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES
  • Experience

    • Cinfed Credit Union

      Oct 1993 - Sept 2020
      VP Marketing & Member Service

      - Strong interpersonal skills used to successfully serve as leadership for multiple departments including Contact Center, Marketing, and Electronic Services - Proven track record with direct Marketing campaigns grew Assets to $500M and Membership to 33K - Participated in strategic planning to ensure brand positioning and growth of the organization - Strong skills in MS Office and Adobe Photoshop- Oversee the planning, development and execution of a marketing budget, with a results-oriented approach - Established and defined brand persona including brand position and brand voice for credit union to build brand awareness- Managed communications for the organization including print, newsletter, website, email, social media, notices and more- Initiated and assisted with organization of formal sales and service training for entire organization- Cultivated a strong service environment to drive share and loan growth and member loyalty Show less

    • Self-employed

      Jun 2021 - Aug 2021
      Consultant

      27 Years experience in Marketing and Customer Experience.

    • Odyssey Financial Advisors

      Aug 2021 - now
      Operations Manager
  • Licenses & Certifications