Elizabeth Dodd

Experience

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  Cinfed Credit Union

  Oct 1993 - Sept 2020

  VP Marketing & Member Service

  - Strong interpersonal skills used to successfully serve as leadership for multiple departments including Contact Center, Marketing, and Electronic Services - Proven track record with direct Marketing campaigns grew Assets to $500M and Membership to 33K - Participated in strategic planning to ensure brand positioning and growth of the organization - Strong skills in MS Office and Adobe Photoshop- Oversee the planning, development and execution of a marketing budget, with a results-oriented approach - Established and defined brand persona including brand position and brand voice for credit union to build brand awareness- Managed communications for the organization including print, newsletter, website, email, social media, notices and more- Initiated and assisted with organization of formal sales and service training for entire organization- Cultivated a strong service environment to drive share and loan growth and member loyalty Show less

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  Self-employed

  Jun 2021 - Aug 2021

  Consultant

  27 Years experience in Marketing and Customer Experience.

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  Odyssey Financial Advisors

  Aug 2021 - now

  Operations Manager