BAGIRISHYA ALEXIS

Experience

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  Association pour la promotions de foyer et la protection de l'environment au Rwanda (APROFAPER)

  Jan 2016 - Jan 2016

  Marketing Agent, Principal mobilizer&counsellor

  Responsibility:1.Advertise company to searching partnership with other NGO’S2.Cancelling fem-in Sex workers3.Mediation of family broken s Relationship4.Mobilizing Fe min Sex Workers to attend training's5.Creation of Cooperatives to fem in sex workers6.Supply condoms and medicine for HIV/AIDS7.Recording and Reporting

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  Dove Hotel Kigali

  Jul 2016 - Sept 2017

  Front Office Supervisor

  Responsibility:1. Front office Set up and coordination of training for my department work mates2. Controlling front office daily reports3.Whereby I handle guests’ bookings, for both rooms and conferences 4.Guests accounting and reporting the room status and revenues to the management. 5.Ensure guest’s satisfaction and handle complaints 6.Attending management meeting and challenges,guest complaints and suggestions from reception.7.Experience with use Photex electronic System8. Tidy lobby and cleanliness of reception working area 9. Daily briefing to all receptionists.10. Experienced in Use of Expedia and Bookings .com Show less

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  GREAT SEASONS HOTEL KIGALI-RWANDA

  Sept 2017 - May 2018

  Receptionist/Guest Relations officer
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  Great Seasons Hotel

  May 2018 - Dec 2020

  Front Office Supervisor

  A hard working young Rwandan with outgoing personal attitude committedto deliver quality and professional work to develop my carrier.From 20th May 2018 up to date Great Seasons Hotel as Front office Supervisor1.Following up with all Rwandair correspondences such as accommodation request,emails&local purchase orders,training rooms requests among others. 2. in charges of driver’s and logistics of all hotel cars.3.Following up on unpaid bills and make sure that forwarded to accounts office4.Over bookings and make sure a hotel voucher is issued to service provider on time5.Awareness about all reservation in the system6.Internal and external requisition relates to reception tools7.Offer daily briefing to all receptionists. 8.Guest complaints to be solved or reported on time.9.In charge of Front office stock with monthly inventory report.10.Attending management meetings and communicate challenges,guest complaints and suggestions from reception.11. Ensure safety of guests and their belonging s through providing information of hotel’s security officer on issue regarding insecurity.12.Management of booking.com and Expedia Reservations13.Experienced in using Direct Payment Online (D.P.O)14.Receiving external calls and direct to concern persons Show less

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  Hill View Hotel

  Dec 2020 - Jul 2021

  Front Office Manager
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  Great Seasons Hotel

  Jul 2021 - now

  Front Office Manager