Christopher Kincaid

Experience

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  Custom Service

  Apr 2007 - Sept 2007

  Repair Worker

  Repaired brakes and tired of trailers, organized the work shop, made custom works for different trailers and custom repairs/jobs.

• 

  Live Oak Living

  May 2008 - May 2009

  Care Provider

  Assisted individuals with brain injuries complete everyday tasks and assist them in comfortable living conditions.

• 

  Live Oak Living

  Aug 2009 - May 2010

  Care Provider

  Assisted brain injured individuals with everyday tasks and comfortable living situations.

• 

  Northwood University

  Aug 2010 - May 2011

  Student Activity Center Student Worker

  Kept conditions in the Student Activity Center clean and useable, checked out equipment, Various work for the Arts Director

• 

  Northwood University

  Aug 2011 - Oct 2012

  Grounds & Maintenance Student Worker

  • Working in small groups to prepare for special events• Ability to work with minimal supervision for long periods of time• Working closely with supervisors to plan out the day's activities• Only student worker allowed to work full-time or without supervision

• 

  Springtown Veterinary Hospital

  May 2012 - Jan 2014

  Kennel Technician

  • Assisting doctors in exam rooms with communicating with clients and following directives• Adhering to hospital standards cleanliness, stocked supplies, and standard work routines• Budgeting bank account and compiling invoices

• 

  Live Oak Living

  Jan 2014 - May 2016

  Manager

  • Determining problems with the daily schedule and assisting team members with resolutions• Develop monthly reports on patients’ daily routines to be sent off to families and government agencies• Balance ledger for program departments as well as payroll• Participated in the hiring process of new employees

• 

  Avis Budget Group

  Apr 2016 - May 2017

  Operations Manager

  • Developing new systems to streamline the processes used daily to ensure staff’s times were used efficiently• Compiling reports to monitor sales performance and coach staff on proper sales techniques• Communicating with customers daily, resolving conflicts and increasing sales revenue

• 

  Amazon

  May 2017 - now

  • Managing a team of over 20 associates daily who performed the routing and scheduling needs of the entire AMLZ Network of 250+ Delivery Stations• Compiling reports for the AMZL Network which drove standard work compliances and cost optimizations• Providing daily updates to upper-management on routing and scheduling compliance metrics• Deep diving issues, providing detailed reports to upper-management, and following through with action to prevent reoccurring issues • Creating EOS reports to be sent to management documenting daily actions for the Delivery Stations• Handling concerns and performing deep dives for DS and enforcing SOP compliances• Training new hires with skills and habits to ensure future success Critically analyzing situations to ensure issues are handled in a timely manner to not disrupt other departments of the biuldingTraining new associates in new areas of opportunities for themCritical thinking roles to ensure different roles throughout my department are running efficientlyProviding coaching and feedback to any associates failing to meet standards or that are driving to reach higher standards for themselves

  • Program Manager

    Dec 2019 - now

  • Assistant Shift Manager

    Oct 2018 - Dec 2019

  • Logistics Scheduler

    May 2018 - Oct 2018

  • Fulfillment Center Process Assistant

    May 2017 - May 2018