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Liz Smith, MS-RMI

Liz Smith, MS-RMI

Workers’ Compensation Case Manager - UPS Dedicated Team

Followers of Liz Smith, MS-RMI2000 followers
location of Liz Smith, MS-RMITampa, Florida, United States

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  • Timeline

  • About me

    Risk & Insurance Manager at TD SYNNEX

  • Education

    • Florida State University

      -
      Master of Science MS Risk Management & Insurance

    • University of South Florida

      -
      Bachelor of Fine Arts BFA Fine Arts & Electronic Media

  • Experience

    • Liberty Mutual Insurance

      Jan 2004 - Jan 2006
      Workers’ Compensation Case Manager - UPS Dedicated Team

      Adjusted southern region workers’ compensation claims for Liberty Mutual’s dedicated UPS team (adjusted claims in: FL, GA, NC, SC, AL).

    • Gallagher Bassett

      Jan 2006 - Jan 2011

      Managed complex client book of business including international programs in logistics, aviation, railway, and hospitality. Implementation Manager for large client setup with complex data run-in and mapping. Recipient of Gallagher Bassett’s 2008 Watkins Award for Excellence. Managed workers’ compensation and liability programs in retail furniture, trucking, delivery services, and restaurant franchising. Adjusted workers’ compensation claims for large national accounts in aviation, restaurant services, logistics, and transportation.

      • Account Manager - National Accounts

        Jan 2008 - Jan 2011

      • Account Representative

        Jan 2007 - Jan 2008

      • Workers’ Compensation Claims Representative

        Jan 2006 - Jan 2007

    • PMA Companies

      Jan 2011 - Jan 2019

      Created loss analytics to identify trends and opportunities. Standardized metrics for internal and external benchmarking. Conducted on-site loss prevention assessments and workshops focused on exposure management and regulatory requirements. Account Manager for complex casualty book of business including self-insured, unbundled, captive, and fully insured programs in healthcare, government, property management, and other various industries. PMA executive committees team member (RMIS Enhancements Committee, PMAIC Account Mgmt Committee, CSM Database Team Lead).

      • Risk Control Specialist, Client Analytics

        Jan 2018 - Jan 2019

      • Client Service Manager

        Jan 2011 - Jan 2018

    • PODS

      Jul 2019 - Dec 2023

      Managed team responsible for claims, risk technology solutions, and physical security. Supported department head with insurance procurement, alternative risk transfer strategies, remedial process development, and crisis management. Led transformational initiatives including a full-scale RMIS implementation, various data platform integrations, and enterprise-wide physical security standardization. Directed projects in transportation and sustainability, including carbon footprint and greenhouse gas emissions baseline analyses. Show less

      • Senior Risk & Insurance Manager

        Mar 2021 - Dec 2023

      • Risk & Insurance Manager

        Jul 2019 - Mar 2021

    • TD SYNNEX

      Dec 2023 - now
      Risk & Insurance Manager

      Support department head with global insurance and risk transfer strategies to achieve company objectives, leverage opportunities, and protect assets for a Fortune 100 company with annual revenues of $60B+ and operations in 100+ countries.

  • Licenses & Certifications

    • WTW Risk Leadership Academy Delegate

      WTW
      Mar 2025

    • Lean Six Sigma Yellow Belt

      MoreSteam
      Dec 2023

    • APIW Professional Member

      APIW, Inc.
      Aug 2023

    • ACP Professional Member

      The Association of Continuity Professionals
      Jan 2010

    • Lloyd’s RIMS Risk Academy Delegate

      Lloyd's
      Jun 2024

    • RIMS Professional Member

      RIMS (Risk and Insurance Management Society, Inc.)
      Nov 2019
      View certificate certificate

    • CLM Professional Member

      CLM Alliance (Claims and Litigation Management Alliance)
      Jan 2015

  • Volunteer Experience

    • Board of Governors - FSLSO

      Issued by Florida Surplus Lines Service Office (FSLSO) on Jan 2023
      Florida Surplus Lines Service Office (FSLSO)Associated with Liz Smith, MS-RMI

    • Board of Directors - RIMS Tampa Bay Chapter

      Issued by RIMS (Risk and Insurance Management Society, Inc.) on Jan 2022
      RIMS (Risk and Insurance Management Society, Inc.)Associated with Liz Smith, MS-RMI

    • Public Policy Committee - RIMS National

      Issued by RIMS (Risk and Insurance Management Society, Inc.) on Feb 2024
      RIMS (Risk and Insurance Management Society, Inc.)Associated with Liz Smith, MS-RMI

    • FL RIMS Conference Planning Committee

      Issued by Florida RIMS Educational Conference on Jan 2025
      Florida RIMS Educational ConferenceAssociated with Liz Smith, MS-RMI

    • FL Employer Engagement Leadership Committee Member

      Issued by Gallagher Bassett on Jan 2025
      Gallagher BassettAssociated with Liz Smith, MS-RMI

    • Mentor

      Issued by Think Big for Kids on Sept 2023
      Think Big for KidsAssociated with Liz Smith, MS-RMI

    • Financial Audit Committee - ACP Tampa Bay Chapter

      Issued by The Association of Continuity Professionals on Feb 2017
      The Association of Continuity ProfessionalsAssociated with Liz Smith, MS-RMI

    • Wall of Sound Band Booster Board Member

      Issued by Sickles High School on Aug 2024
      Sickles High SchoolAssociated with Liz Smith, MS-RMI