
Shu Hui Lee
Outlet Supervisor

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About me
Human Resources Executive @ TSL | Recruitment, Employee Engagement
Education

Temasek Polytechnic
2018 - 2021Diploma of Education Business.webp)
Singapore University of Social Sciences (SUSS)
2023 -Bachelor's degree Human Resource Management
Experience

Better Craft Co.
Oct 2017 - Oct 2021Outlet SupervisorConcept: Dumpling Darlings• Training and development of employees• Employee engagement and well-being • Taking care of company's assets• Tackle problems during shifts, such as wrong orders and customer complains • Run operations of the restaurants in team Achievements • Achieved 96.67% ratings for Manager Appraisal for the Year 2021• Achieved 100% ratings for Excellent Performance for the Year 2019• Awarded “Best Part Timer of The Year” for the Year 2018 Show less

Fuji Xerox Singapore
Sept 2020 - Jan 2021Human Resource, Learning and Development | Talent Acquisition(Now known as FUJIFILM Business Innovation, Singapore)L&D• Strong communication built with internal stakeholders and external training vendors• Developed e-Learning program with editor tool, Articulate Storyline 360• Coordinated administration for training related matters• Crafted SOP for administration for training related matters • Maintained programs documentation for reference purposes• Maintenance and tracking of budget for training related matters• Partook in creation of Leadership Competency Assessment tool• Used Oracle learning for assignment of e-learning and BI reporting Talent Acquisition • Screening of CVs• Conducted screening calls for applicants• Arranged interviews Others• Supported in project for digital workplace transformation Show less
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The Smart Local (TSL) Media Group
Sept 2021 - now• End to end recruitment process, working with different hiring teams with various hiring needs• Work pass applications/renewal/issuance • Administer employee's confirmation, transfers, conversions and any other appointment related matters • Day to day HR Operations, ensuring positive employee experience• Support Finance team with monthly payroll• Attend to employee enquiries in accordance with HR & company P&P• Respond to conflicts/complaints/grievances• Conduct regular check in with employees to identify potential challenges and suggest solutions/take preventive actions for retention• Plan and execute Employee Engagement and Wellness programs• Engage in partnerships with various brands for Employee Benefits• Employee P File Management• Preparation of HR Communications• Ensuring smooth onboarding for employees• Ensuring smooth offboarding for exiting employeesResponsible for employees under The Smart Local Singapore, The Smart Local Regional, Eatbook, MustShare News and ZulaTSL Media Group is Singapore’s award-winning tech-enabled new media company and home to some of the most popular online platforms in the region, including TheSmartLocal, MustShare News, ZULA, Eatbook, Uchify, Telegram Collective and Wiki.SG. We have a team of about 200. Show less
Human Resources Executive
Jul 2023 - nowHuman Resource Associate
Jul 2022 - Aug 2023Human Resource Junior Executive
Dec 2021 - Jul 2022Human Resource Coordinator
Sept 2021 - Dec 2021
Licenses & Certifications
- View certificate

Enterprise Design Thinking Practitioner
IBMSept 2020 
RE-SS-102E-1 WORK EFFECTIVELY IN THE RETAIL ENVIRONMENT
NTUC FairPriceOct 2016.webp)
Edusave Award for Achievement, Good Leadership and Service (EAGLES)
Ministry of Education, Singapore (MOE)Jan 2018.webp)
Edusave Merit Bursary (EMB)
Ministry of Education, Singapore (MOE)Jan 2019
Basic First Aid
Singapore Red CrossMar 2022
RE-SCS-104E-1 PERFORM POINT OF SALE OPERATIONS
NTUC FairPriceNov 2016.webp)
Edusave character award
Ministry of Education, Singapore (MOE)Jan 2018
Languages
- chChinese
- enEnglish
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