Gajender Singh

Customer Service Representative

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New Delhi, Delhi, India

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Timeline
About me
Manager Fraud Control Unit/ IC&LM ( Internal control and loss minimization )
Education
- Board Of School Education Haryana
  -
  12th PCM
- Board Of School Education Haryana
  2010 - 2013
  Diploma of Education Elementary Education and Teaching
- Dr. Bhim Rao Ambedkar University, Agra
  -
  Bachelor of Science Science
- Swami Vivekanand Subharti University
  2021 - 2023
  Master of Business Administration - MBA Finance and Marketing
  MBA ( Finance & Marking )
Experience
- Bajaj Allianz Life
  Aug 2015 - Aug 2016
  Customer Service Representative
- PropWindow.com
  Jan 2017 - Apr 2018
  Sales Manager
- Bajaj Allianz General Insurance
  Jun 2018 - Aug 2022
  1. To maintain proper coordination with the hospital, client and TPA for Authorization and Extension till of cashless health claims.2. Responsible for maintaining TAT for all operations from claim inward to claim settlement.3. Leading effort for streamling all process and devising proper esclation matrix for claim settlement.4. Doing the verification activity with a view to obtain accurate information to access the authenticity of claims.5. Preparation for approval and denied letter.6. Fraud detection protocol for claims.7. Cashless and Reimbursement health claim process. Show less
  - Relationship Manager in Health claim Cashless & Reimbursement
    Jun 2018 - Aug 2022
  - Relationship Manager
    Jun 2018 - Aug 2022
- HDFC ERGO General Insurance
  Jul 2023 - Jan 2024
  Deputy Manager
  Fraud Control Unit ( Heath claim Investigation )
Licenses & Certifications
- Certificate of appreciation
  Bajaj Allianz General Insurance
  Feb 2022
- Best Team supporting Executive in Renewal inbound Award
  Bajaj Allianz General Insurance
  Mar 2019
- MD & CEO CERTIFICATE of Appreciation
  Bajaj Allianz General Insurance
  May 2022
- Excellent customer service Certificate
  Bajaj Allianz General Insurance
  Feb 2022
- Excellent customer service Certificate
  Bajaj Allianz General Insurance
  Nov 2021
- You are special Award
  Bajaj Allianz General Insurance
  Feb 2022
Honors & Awards
- Awarded to Gajender Singh
  MD & CEO Certificate of Appreciation - May 2022