Sachin Dohan

Experience

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  Genpact

  Apr 2007 - Mar 2020

  I have done multiple business transitions including system setup for multiple geographies, global clients and worked as a manager in Corporate finance operations. Managed O2C operations for Cash Apps, Deductions, Collections, Billing & Order Management etcResponsible for SLA and KPI performance for the account for the processes of Deductions, Collections, credits & Cash apps etc.-Performance management, Training and development of team members-I have been part of O2C transition team and have done successful multiple transitions, End to End knowledge of Order to Cash and H2R processes-Managed weekly/monthly dashboards, presenting on weekly governance.-Handled Billing Models like Time & Materiel, Fixed Project Price, Recurring Fixed Billing etc.-Continually review current processes and procedures and evaluate efficiency to meet or exceed SLAs -Provide timely reports on key performance indicators (KPI’s), compliance and non-compliance areas. -Working on various automation opportunities with internal RPA team to improve efficiency and Optimization (FTE reduction)-Project management for ERP change for SAP S4 Hana implementation for billing and collections. -Manage weekly/monthly dashboards, presenting on weekly governance client calls as well as reporting to Management-Responsible to prepare & maintain various documents like FMEA, control plan, risk mitigation plan, Issue log, cross skill matrix.-Maintain accurate records/ SOX documentation to support the audit trail for assigned finance activities-Have expertise in managing E2E AR business processes, aligning operations/processes with business Key Performance Indicators, managing delivery to Stakeholders-Led and implemented Process improvement projects resulting in improved efficiency and effectiveness-Preparing and presenting E2E KT plan, created SOP’s during KT and helped team members on SOP Creation.-Project Management for BPO transitions like Blueprinting, IT setup, recruitment, knowledge transfer Show less Responsible for Project Creation, Billing, Deductions, collections and Cash apps in corporate finance. Creating and sending invoices customers for different regions Prepare weekly/monthly dashboards and share the same with all internal and external stakeholders Responsible of training and mentoring new hires on processing, compliance and system applications. Develop career paths for key positions within the department & working with the HR Team on Performance Management Programs, HR Policies, retention plans, etc. Show less

  • Project Manager & Ops Manager (Finance)

    Apr 2012 - Mar 2020

  • Genpact– Assistant Manager, Mgmt Trainee, Sr. Risk Associate–Transitions & Finance Ops

    Apr 2007 - Mar 2012
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  Accenture

  Mar 2020 - Aug 2022

  Project Manager-M&As | IT Integration |Project Mgmt

  o Create and drive Mergers & Acquisitions project plan involving all the stakeholders.o Effective collaboration with leadership team, functional heads to raise any red flags and keep the project on track.o Keep all the relevant stakeholders apprised about progress of the track using weekly status reports.o Drive steering committee meeting and manage expectations of relevant stakeholders.o Performing business Requirement gathering and FIT - Gap Analysis for systems and apps for both the organizations.o Responsible for (Pre & Post) Due Diligence and finalizing AS IS or hybrid integration approach.o Project Management skills with the ability to organize, plan and priorities, adaptable, open to change and continuously seeking opportunities to improve systems, processes and methods.o Facilitating test scenarios and getting and getting test data prepared in QA environment for unit and user testingo Conducting and facilitating User acceptance testing(UATs) for all system changes in applications and getting sign offs from business stakeholderso Support and manage change management activities for newly joined employees for acquired organizationo Ensuring and meeting strict timelines in order for business to Go live on predefined dateso Team management, stakeholders management, client managemento Strong knowledge in Hire to Retire (Demand, Recruitment, Onboarding)o Project management for ERP change from people soft to SAP for billing and cash apps moduleso Strong knowledge in Billing Models (T&M, FPP, RFB)o Delivery Cycle (Projects, RAS, Timesheet, Billing Request) and Sales Cycle (Opportunity, Bidding, Pricing, Order)o Managed Transition in complete WFH environment during COVID-19(in 2020) with successful employee on boarding with effective knowledge transfer Show less

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  HCLTech

  Aug 2022 - now

  Sr. Project Manager M&A | Program Mgmt

  -Team management, stakeholders management, client management-Due Diligence (Pre and Post)-IT Application landscape mapping in accordance with BPO-Program Management: Implementation of IT Applications-Post go live support and Hypercare until process regularization-Organizational change management-Project management for ERP change from people soft to SAP for billing and cash apps modules. -Strong knowledge in Billing Models (T&M, FPP, RFB etc.)-Collaborate with multiple enterprise IT and cross functional teams to achieve desired business outcomes as laid out by organization strategy-Work closely with the business and IT teams to ensure correct understanding, modelling and implementation of business requirements-Liaising with internal & external stakeholders, global clients for devising, implementing and operationalizing to meet organizational objective Show less