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Kim Longden

Kim Longden

Information Technology Service Desk

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location of Kim LongdenPhilippines

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  • Timeline

  • About me

    UX/UI Designer | IT Analyst

  • Education

    • Arellano University

      2012 - 2016
      Bachelor's degree Hospitality Administration/Management

  • Experience

    • Cognizant

      Dec 2016 - Aug 2022
      Information Technology Service Desk

      remote support for incidents and requests related to distributed end-user devices (desktops, laptops, mobiles).Utilize support tools such as Active Directory Admin Tools, Exchange Admin Center, Quick Assist, RDP, TeamViewer, and Teams.Creation and removal of AD, granting account permissions, enabling of AD accounts, and AD password resets.

    • Rankfinity

      Oct 2024 - now
      UI Designer

  • Licenses & Certifications