Experience

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  Media holding tva

  Feb 2011 - Sept 2014

  Technical support specialist

  Monitored and maintained computer systems and networksSupported office desktop environment (Windows)

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  Fourseasonsmotorgroup dealership

  Sept 2017 - Mar 2020

  Tech support

  Responsible for all IT infrastructure in the company including routers, switches, VPN, firewall, file servers, application servers, DNS, DHCP, data backups, desktops, laptops, network printers and scanners, Remote Desktop services, emails, Active Directory.• Installed and configured firewall, VPN, routers, switches, and ensured full network connectivity.• Installed, configured, and maintained Microsoft server 2016 running on LAN with Active Directory, DNS and DHCP server.• Created user accounts, groups, assigned rights and permissions for files and folders, configured and maintained group policy, setup network shares/permissions, and home directories.• Ensured data recoverability by implementing a schedule of systems and database backups.• Setup a VPN connecting • Installed and configured Linux servers.• Monitored all the servers and performed installation of patches and packages.• Installed and configured devices such as desktop computers, laptops, printers, and scanners.• Managed installation and configuration Windows 10 on workstations. Migrated Windows 7 to Windows 10.• Troubleshoot internal hardware, software, and peripheral malfunctions. Show less