Nicole Urban

Nicole urban

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location of Nicole UrbanGreater Chicago Area
Followers of Nicole Urban321 followers
  • Timeline

  • About me

    Digital Marketing Manager | Paid Media Strategist | Content Creation & Social Media Expert

  • Education

    • Northern illinois university

      2019 - 2021
      Bachelor of science - bs marketing

      Certificate in Digital Marketing

    • Mchenry county college

      2017 - 2019
      Associate of arts - aa
  • Experience

    • Olive garden

      Mar 2015 - Sept 2015
      Hostess
    • Discovery clothing company

      Oct 2015 - now

      ∙ Developed and executed data-driven digital marketing strategies, resulting in a 35.2% increase in web traffic and 1,120% boost in conversion rates.∙ Managed multi-channel campaigns across social media, SEO, paid media, and email marketing, enhancing brand visibility and engagement.∙ Analyzed performance metrics to optimize campaigns, driving measurable results and enhancing overall performance.∙ Led a cross-functional team of marketers, and content creators to deliver cohesive and impactful marketing initiatives.∙ Collaborated with influencers and industry partners to amplify brand reach and engagement, contributing to a 16.3% growth in social media followers. Show less ∙ Assisted in managing daily store operations, ensuring high levels of customer satisfaction and operational efficiency.∙ Supervised and trained a team of sales associates, fostering a positive work environment and boosting team performance.∙ Implemented visual merchandising standards, driving store aesthetics and product placement to maximize sales and customer engagement.∙ Led customer service initiatives, resolving customer concerns and ensuring an exceptional shopping experience.∙ Collaborated with management to plan and execute in-store promotions, increasing foot traffic and overall sales.∙ Maintained store cleanliness and organization, ensuring a welcoming environment for customers. Show less ∙ Provided exceptional customer service, assisting shoppers in selecting products that met their needs and enhancing the overall store experience.∙ Maintained a thorough knowledge of store products, trends, and promotions to effectively upsell and cross-sell items.∙ Assisted with visual merchandising, ensuring the store was well-organized, clean, and visually appealing to drive sales.∙ Processed transactions accurately using POS systems and handled cash, credit, and return transactions efficiently. Show less

      • Marketing Manager

        Mar 2021 - now
      • Assistant Retail Manager

        May 2017 - Mar 2021
      • Sales Associate

        Oct 2015 - May 2017
  • Licenses & Certifications

  • Volunteer Experience

    • Brand Ambassador

      Issued by Discovery Clothing Company on Oct 2018
      Discovery Clothing CompanyAssociated with Nicole Urban
    • Cheerleading Coach

      Issued by HUNTLEY CHEER ASSOCIATION on Sept 2014
      HUNTLEY CHEER ASSOCIATIONAssociated with Nicole Urban