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Enrico Rivera Arenas

Enrico rivera arenas

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location of Enrico Rivera ArenasSpringville, Utah, United States
Phone number of Enrico Rivera ArenasView Mobile No.
Followers of Enrico Rivera Arenas234 followers

  • Timeline

  • About me

    Senior Designated Services Engineer @Pure Storage| Storage Management, NAS/SAN

  • Education

    • Lds business college

      2010 - 2012
      Associate of science (as) general studies 3.5

    • Tei

      2009 - 2010
      Diploma information technology 99

    • Benemerito de las americas

      2006 - 2009
      High school mathematics 93

      Activities and Societies: Soccer Club Member Class Play Director

    • Instituto pierre faure

      2003 - 2006
      Junior high 96.3

      Activities and Societies: Drama Club Member

    • Brigham young university

      2013 - 2016
      Bachelor's degree computer s

    • Utah valley university

      2017 - 2023
      Information technology network security 3.62

      I am a proud Mexican-American. I was born and raised in Guadalajara, Jal and emigrated to Utah 12 years ago to pursue an education. I was very lucky to be able to graduate from UVU with my BS in Information Technology and work in the Tech field.My interest in technical/network fields has been a career long focus. I chose to work in this field because I believe that technology can and will impact positively the lives of many people when used correctly. Alongside computer skills I… Show more I am a proud Mexican-American. I was born and raised in Guadalajara, Jal and emigrated to Utah 12 years ago to pursue an education. I was very lucky to be able to graduate from UVU with my BS in Information Technology and work in the Tech field.My interest in technical/network fields has been a career long focus. I chose to work in this field because I believe that technology can and will impact positively the lives of many people when used correctly. Alongside computer skills I consider that interpersonal as well as business management skills are indispensable to be well rounded when working in tech, after all, half of the network is the users interacting with it. Show less

    • Utah valley university

      2017 - 2023
      Information technology network admin and security

  • Experience

    • Teletech

      Nov 2009 - Apr 2010
      R1 tech support

      Technical support over the phone. Operated with Avaya systems and also recording information about clients issues. Managed clients' sensitive information and accounts.

    • Lds business college

      Aug 2010 - Dec 2012
      Technical support representative

      Technical assistance with technical issues such as faulty passwords, bad connections and installation of projectors and computers. Customer service (front end). Creation of databases to manage inventory.

    • Dell emc

      Aug 2014 - Apr 2022

      Providing technical expertise about installation, operation, configuration, customization, performance and usage of Unity and VNX products. Providing proof of functionality by Lab-testing solutions. Being proficient at escalating issues timely for prompt resolution. Mentoring/coaching peers. Troubleshooting and hardware/software fixes in VNX systems

      • Techinal Support Engineer 2

        Oct 2016 - Apr 2022

      • Technical Support Engineer 1

        Aug 2014 - Oct 2016

    • Sailpoint

      Apr 2022 - Jul 2024
      Cloud support engineer 3

    • Pure storage

      Jul 2024 - now
      Senior designated services engineer

  • Licenses & Certifications

  • Volunteer Experience

    • Missionary

      Issued by The Church of Jesus Christ of Latter-day Saints on Nov 2007
      The Church of Jesus Christ of Latter-day SaintsAssociated with Enrico Rivera Arenas