Experience

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  Laguna hills animal hospital

  Jan 1993 - Jan 1996

  Vet assistant
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  Empowerment for life

  Jan 1997 - Jan 2003

  Human resource, logistics and event manager

  Duties included: talent acquisition, compensation analysis, state and federal compliance, employees relations, performance and career management, training and staff development. Led and managed all human resource functions. Planned and coordinated all internal and external events for clients and managers. Worked in office and later via telecommuting (PT)

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  Sierra college

  Jan 1998 - Dec 1999

  Program and technical director (educational broadcasting)

  Duties included: Plan budgets, create work schedules for station staff, monitor programming and advertisements, establish station policies and set future goals. Operate audio or video switches, direct camera shots, adjust lighting and communicate systems. Edit video/create graphics for LIVE broadcasting. Train staff to use all equipment; including studio and field production/editing techniques.

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  Robert moores dds

  Jan 2000 - Jan 2005

  Human resource manager

  Responsible for employee relations, talent acquisition, onboarding, retention, benefits administration and compensation analysis.

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  Mangrove animal hospital

  Jan 2000 - Mar 2002

  Veterinary technician

  General duties included a wide array of tasks, from keeping medical records, administering shots, medication, observing animal patients for changes in behavior, preparing animals for exams or surgery, providing first aid, collecting and test lab samples and taking and developing X-rays.

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  Sheriff's department

  Mar 2002 - Mar 2004

  Deputy sheriff - certified correctional officer (ca)

  Key Accomplishments:Proposed, researched, developed, organized, arranged funding and implemented the 1st Correctional Canine Unit in the facility. Duties: Attended regular SWAT training and maintained appropriate certifications and utilized de-escalation techniques to address unruly inmates. Enforced resident behavior management systems, wrote incident reports for infractions, verified warrants,

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  Skyway pet hospital

  Apr 2004 - Mar 2005

  Veterinary technician

  General duties included a wide array of tasks, from keeping medical records, administering shots, medication, observing animal patients for changes in behavior, preparing animals for exams or surgery, providing first aid, collecting and test lab samples and taking and developing X-rays.

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  Enloe medical center

  Nov 2005 - Mar 2007

  Human resources generalist / emergency medical dispatcher

  I was employed in two positions within this company at the same time.HR Duties: Create organizational flow charts, career path reports and compensation analysis reports. Process all salary changes stemming from merit increases, promotions, bonuses and pay adjustments. Conduct background checks and verify references. Created and implemented the exit and interview program process. ADVANCED Emergency Dispatch Operator duties:911 dispatch operator for county Fire, Police, EMS and Life Flight. Maintain a state of readiness and alertness for all assignments. Collect pertinent information from the patient, family and friends, medical records and prescriptions. Rapidly assess whether life threatening criteria is present and take immediate action. Initiate plans of care based on patient assessments. Maintain updated knowledge with treatment protocols, response requirements and quality assurance procedures. Show less

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  Pactera

  Mar 2007 - Sept 2013

  U.s. human resources director and global hr consultant

  Key Accomplishments: • Developed multiple Human Resource Departments in United States. • Sole Director of US HR operations• HR and recruiting consultant for our overseas managers in Europe, India, Canada, Singapore and China.• Spearheaded an employee engagement program, resulting in a 38% decrease in annual employee turnover.• Developed training program resulting in a 12%-18% increase in productivity annually and launched well-received program of professional development courses for all staff. • Streamlined the branch operations, resulting in a 25% reduction in operating budget. • Reduced office expenditures 31% by implementing controls on stock/supplies and standardizing ordering procedures.• Implemented a cloud based ADP recruitment module to streamline recruitment and onboarding processes.• Developed Diversity and Global Immigration Operation Strategy which allowed for my position to be the point of contact for all immigration cases in the US and allowed for greater success and efficiency for all cases• Coordinated the closure and relocation of 6 business offices which resulted in reduced lease payments while ensuring the continuity of Business Operations• Managed HR and Employee integration for 5 large mergers and acquisitions completed in the USOther duties: Managed nationwide HR and Recruiting teams. Handled all functions related to Corporate Logistics with regard to travel, housing, office development and event planning. Developed departmental handbooks, efficiency-enhancing workflow/process improvements to the onboarding, termination and hiring processes which allowed for more work to be handled by a small team while ensuring increased quality of service to our employees. Show less

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  Era real estate

  Sept 2013 - Jul 2014

  Director

  Duties: Maintain excellent customer relationships and maintenance budgets for 450 assigned properties. Handle customer complaints; manage all day-to-day activities involving tenants, subcontractors and property management. Compile and report all operational and financial data to the regional manager. Partner with cross-functional teams to address business opportunities and challenges. Monitor all infrastructure and building expenses. Review and approve all vendor invoices. Conduct annual re-examination appointments and housekeeping inspections. Maintain tenant relations with regular tenant in-home visits and phone calls. Show less

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  Lowe's companies, inc.

  Jul 2014 - Apr 2015

  Manager

  Key Accomplishments: • Received employee of the month award after initial 3 months of working• Elected by Senior Management as a "Hi-Performance employee" and placed on a fast track to senior management • Mentored and coached employees resulting in a 58% increase in productivity.• Achieve 100% goals set in sales and margin budgets in assigned area.• Spearheaded change management programs in order to assist employees with ongoing structure/policy changesDuties: Develop hiring strategies for current and future business needs. Manage inventory and shrink to maintain and reduce budget expenditures. Manage professional development courses/training for all staff. Create critical KPIs to track and improve on-time delivery, customer issues and safety statistics. Show less

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  Holley navarre water system

  Mar 2015 - May 2017

  Director of human resources

  Key Accomplishments and job duties• Developed functional Human Resources Departments for 3 separate entities. • Developed and established company policies and procedures as they relate to Human Resources, training, operations, safety and security • Developed and managed personnel record management system for electronic/ hard copy files.• Evaluated and recommend “paperless” employee management programs • Created training and organizational development plan to meet personal, professional, and organizational needs of company employees. • Researched and managed benefits/compensation programs to ensure regulatory compliance and competitive salary levels. • Directed the administration of benefit programs to include: health, retirement, death, disability, and unemployment. • Evaluated and recommend employee incentive programs. • Developed and coordinated grievance/mediation workplace program. • Established and implemented short/long term departmental goals, objectives, policies, and operating procedures. Show less

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  The geo group, inc.

  Oct 2017 - Mar 2020

  Human resources manager/regional recruiter (corporate/executive office)

  Leads the administration and implementation of Human Resources (HR) policies, programs andpractices throughout the facility and acts as the liaison between the facility management andRegional/ Corporate HR.•Serves as an advisor to management on HumanResources issues.•Supports regional recruiting and outreach efforts in coordination with the centralized recruitingteam to meet or exceed monthly/annual recruiting targets. Administers and tracks employee developmental training.•Assists, coaches and provides guidance for progressive discipline, standards of employeeconduct and employee terminations.•Supports reporting serious staff misconduct to the Office of Professional Responsibility(OPR).•Engages employees and acts as a conduit to provide facility management, Regional HR andCorporate HR insight into employee concerns.•Serves as EEO specialist and maintains affirmative action plan.•Serves as subject matter expert for leaves of absences, FMLA and ADA issues.•Ensures compliance with Company policies and procedures and Corporate HR policies and procedures.•Reviews facility personnel procedures to ensure that they are applicable andcomply with contract requirements, local, state, federal laws, and Company policies,procedures.•Manage assigned human resources staff and perform the duties typically associatedwith a management level position including hiring, training, and employee development.•Coordinates grievance and disciplinary hearings and activities.•Coordinates benefit programs, annual enrollment, and employee wellness program atfacility.•Monitors unemployment claims, assists with appeals/hearings•Partners with facility management on performance appraisal program•Provides guidance on compensation, bonuses and other recognition programs.•Provides necessary referral support for the Employee Assistance Program (EAP). Show less

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  Diagnostic radiology & imaging

  Mar 2020 - now

  Director of human resources

  Lead and direct all functions of the Human Resources department including talent acquisition, benefits, employee relations, administering company policies and practices, reporting, audits, and audit functions as related to HR, and maintaining compliance with all Federal, State and company guidelines for employment activities. Additional duties include but are not limited to:• Coordinate performance appraisal distribution, compensation analysis and employee status changes, compensation adjustments and benefit enrollment. Analyze trends in compensation and benefits to maintain a competitive pay program to ensure that the organization attracts and attains top talent.• Serve as administrator for the payroll and timekeeping systems.• Act as a primary contact with third party benefit administrators to manage, monitor and audit company benefit plans; health insurance, STD, LTD, life, supplemental life, flexible spending accounts, dental and vision plan, etc. Oversee retirement and 401k distribution activities.• Document and track leaves of absence for all personnel to ensure compliance with company and federal guidelines. Coordinate and administer Family Medical Leave Act recordkeeping requirements and assure that Directors and Supervisors follow policy and Federal laws. Act as a facility expert to train Supervisors and inform employees of their rights and responsibilities.• Ensure and actively participate in effective organizational communication by advising leadership of employee relation issues or concerns and informing employees of employment-related legal rights and responsibilities.• Create learning and development programs and initiatives that provide internal development opportunities for employees. Show less