Experience

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  Cargill

  Mar 2017 - May 2019

  Dispute analyst

  Responsible for coordination between Cross functional teams to obtain supporting documentation and appropriate business unit to clear the deductions as needed towards achieving DSO and >60 outstanding balances goals, Contact different stakeholders to provide operational research and determine root cause and reason for short payments, deductions, unapplied cash and full invoice disputes raised by collections, Demonstrating ownership of dispute resolution by acting within expected time frame. Persistent follow-up, problem resolution and escalation of issues. Show less

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  Emerson

  Feb 2019 - Feb 2019

  Customer care team lead

  Team Lead for NA CSC, Responsible to lead team from quotation to cash process, providing guidance, setting up goals and providing feedbacks to develop career path within the team.

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  Bayer business services

  May 2019 - Feb 2024

  Sr expert order to cash

  Expert on the O2B process and responsible for ensuring all established KPIs and SLA's are achieved by following global process, by creating and monitoring reports to analyze data I was direct responsible to ensure workload distributions, Leading stakeholders’ engagement by facilitating and ensure a monthly agenda, to review KPI and other, also answering inquiries and escalations from stakeholders, partners, and customers, also responsible for providing guidance and coaching on team members to develop their carrier pads and leading different process improvements projects. Show less

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  Accenture

  Jan 2022 - now

  Responsible for developing, maintaining, and optimizing data pipelines and infrastructure, working closely with the data management team to build scalable solutions that support various business needs such as analytics, reporting. Also involves understanding and assessing the internal client's process and information requirements to recommend solutions using Power Platform tools. The delivered solutions ensure usability, data analysis, automation, and other critical aspects. Additionally. Experienced Analytics and Modeling Senior Analyst with a focus on optimizing order-to-cash processes. Proficient in Power Apps, Power BI, and Excel for data-driven insights. Proven track record of streamlining operations and enhancing reporting capabilities. Seeking roles that leverage expertise in Power Apps, Power BI, Excel, and order-to-cash processes to drive organizational success.

  • BI Engineering Sr. Analyst

    Jan 2022 - now

  • Analytics and Modeling Sr. Analyst

    Jan 2022 - Sept 2024