Experience

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  Care it solutions

  Oct 2013 - Aug 2016

  Customer support engineer

  Provided computer help desk support via telephone communications, and desk-side support to end-users.• Used Active Directory to create user computer accounts and administer user file share access and Exchange management console to create user mailboxes.• Performed diagnostics and troubleshooting of computer system issues, documented help desk tickets/resolutions, and maintained equipment inventory lists.• Ensured users are able to access computer networks by measuring, cutting, installing and testing Cat-5 cables• Imaged laptops and workstations and manually installed approved software and applied patches and updates to the software• Managed Windows Deployment Server Show less

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  International inspection centre(intrex) w.l.l

  Apr 2017 - Mar 2022

  It system administrator

  Responsible for the maintenance, configuration, and reliable operation of computer systems and servers. .. System administrators also actively resolve problems and issues with computer and server systems to limit work disruptions within the company.

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  Ust

  Aug 2022 - now

  Network operations associate l2