Experience

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  Target

  Jun 2009 - Oct 2015

  • Lead a team of sixteen direct reports within Target’s HR Operations Center- Direct Operations team, supporting HR team members in an extensive scope of company policies and HR systems including: PeopleSoft, Taleo (TAS and TMS), SalesForce, Workbrain, Kronos and internal imaging• Strategize and problem-solve with peers on current and long-term service goals while driving positive, global impacts to our clients, including the piloting and rollout of a regional alignment service strategy• Drive a culture of team member development and accountability across the broader HROC through consistent talent calibrations with peers on over sixty team members across the team• Foster continuous improvement by consistently collaborating with partners on new initiatives including captaining Direct Operation’s support of a company-wide rollout of the Kronos timekeeping system, awarded HR Operations Award of Excellence for successful rollout support of the Kronos system to Distribution Centers February 2015• Effectively support talent needs as Direct Operation’s hiring manager by building a talent pipeline of candidates and maintaining strong relationships with Talent Acquisition partners to coordinate successful talent days, orientation, training and onboarding plans Show less • Partner with supervisor, business partners, peers and department managers to communicate and lead company best practices and compliance standards, protecting Target’s brand• Maintain effective routines through performing HR generalist responsibilities including ADA/FMLA reviews, HRIS maintenance, providing assistance with pay and benefits and taking HR partners on labor relations situations and unemployment cases • Support a development culture through creating staffing/recruiting strategies, onboarding new team members and providing coaching and consulting for leaders around managing talent and effective succession planning • Lead an open-door culture by prioritizing team concerns, soliciting feedback and creating team commitments • Contribute to company’s vision of volunteerism through leading store community program resulting in over nine hundred volunteer hours and organized a district-wide volunteer event in August 2013 resulting in over eight hundred hours volunteered in one day. Show less • Supervised the Hastings team with my peers, directly responsible for the replenishment, presentation, signing, price accuracy and in-stocks teams• Impacted our bottom line through driving annual inventory in 2011 and 2012 and addressing overstocks, resulting in an a-markdowns decrease of over two percent in eighteen months• Mentored two Team Leaders through internal promotions in 2011 and 2012• Engaged and inspired summer interns as District Intern Captain in 2011, resulting in 100% conversion to Assistant Managers• Took external partners with the Greater Twin Cities United Way, leading the district United Way Program and Day of Service, resulting in over 1,000 hours volunteered and was awarded District 102 and Region 100 Best In Community Awards Show less • Ensured superior guest service by addressing guest concerns, demonstrating empathy and resolving problems on the spot• Gained significant knowledge in Target’s best practices and service strategy to meet guests’ needs and fulfill company’s mission• Collaborated with the team and senior leadership to address store opportunities and speak to the business as ‘Leader on Duty’• Received an offer to work as an Executive Team Lead after college graduation and worked as Extended Intern through senior year Show less

  • Sr. HR Operations Center Business Leader

    Apr 2014 - Oct 2015

  • Executive Team Leader of Human Resources

    Feb 2012 - Mar 2014

  • Executive Team Lead of Logistics

    May 2010 - Feb 2012

  • Store Executive Intern

    Jun 2009 - May 2010
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  Fidelity investments

  Oct 2015 - Jun 2024

  • Actively participate in agile squads supporting new initiatives to develop effective people managers • Lead a team of program managers supporting leadership development for new managers, and newly transitioned VPs/SVPs• Led initiative to identify nine core-and-common manager skills for all Fidelity people managers to prioritize in their development including internal scanning of resources and data, reviewing recent external research and articles, gaining insight from managers and senior HR leaders, leading empathy interviews, and partnering with skills systems team• Actively coach associates through Fidelity’s MyCareers Center Show less I manage Fidelity's HR Associate Rotation Program. I am passionate about building inclusive, authentic, and innovative leaders.• Manage end-to-end of the HR Associate Rotation Program, a two-year, early career program in HR, including staffing strategies, curriculum design, people management, onboarding planning and execution, rotation requests and matching, final graduation/placement process, and engaging with assignment managers and the senior HR leadership team• Scaled program elements for substantial growth in 2020-2021 including launching a framework of essential experiences that aid in curriculum and rotation selection, hosting a virtual capstone showcase, and evolving post-graduation placement process• Proposed and Implemented a Diversity & Inclusion development roadmap, progressively developing inclusive leadership capabilities and accountability within each cohort throughout their two years in the program• Successfully onboarded 15 associates virtually in 2020, receiving positive feedback that will support the virtual onboarding of 10 more associates in June 2021• Provide effective people management, including regular statuses (500+/year) and feedback, to an organization of 20, soon to be 26, including program members and a manager-level program/people manager, receiving high Manager Effectiveness survey results• Collaborate closely with HR intern program management colleagues and talent acquisition to engage with rising talent and increase diverse candidate slates and intern conversions into the program• Facilitate and create development activities and resources including a personality inclusion workshop, the 10 Steps of Accountability, the Change Curve, the 3 Columns Exercise, and Personal Principles of Conduct Show less • Support Corporate Services and Legal, Risk, and Compliance businesses with employee movement needs including Workday HRIS subject matter expertise, employee data management, and ad hoc payments• Manage close partnerships with HR Generalists supporting senior leaders, maintain high levels of confidentiality through workforce needs and discussions, and facilitate training as needed• Co-led re-defining the team service model and intake process and led iterations• Partner effectively with finance, compensation, talent and enterprise HR and payroll teams to problem-solve and effectively support client groups Show less • Led a team of business analysts supporting services and tools that increase HR workforce data, managing relationships with Line HR Operations, technology partners and data tool users across the firm• Enhanced team’s career development through evolving service model; promoting four associates to Business Analysts, converting two talent co-op associates from Participant Services to full time Associate Business Analysts• Supported the implementation of a new HRIS, Workday, by resourcing subject matter experts throughout the RFP, design, and testing. Organized operational plans for over 1200 transactions needed for dependent systems testing and invested a total of over 2,300 hours from seven associates over nine months• Promoted change management throughout Workday implementation by driving discussions and collaboration with global and Line HR Operations business partners, bringing HR/Payroll change champions together to ready operational teams and managing data integrity readiness activities prior to go-live• Implemented process efficiencies and promoted better work alignment, increasing team capacity by 106 hours monthly, transitioning 14 processes to Workforce Data Delivery and increasing support of data platforms Show less * Lead a team of Sr. Business Analysts, Business Analysts and Operations Specialists who support firm-wide employee and reference data integrity and provide analyst support to workforce data initiatives * Implemented several process efficiencies within first nine months in position, increasing an average of 106 hours monthly in capacity* Assess HR work alignment, transitioning 14 processes from a variety of teams to Workforce Administration Operations to increase support of employee and reference data integrity Show less

  • Director Leadership Development

    Jan 2023 - Jun 2024

  • Director, Manager & Leader Excellence

    Feb 2022 - Jan 2023

  • Director, HR College Programs

    Mar 2020 - Feb 2022

  • Sr. Manager, Line HR Operations

    Jan 2019 - Mar 2020

  • Sr. Manager, HR Workforce Data Management

    Jun 2017 - Dec 2018

  • Manager, HR Workforce Data Management

    Oct 2015 - May 2017
• 

  Whole person consulting

  May 2024 - now

  Owner | coach | consultant | grief educator

  * Coach individuals on career, professional, grief, and life objectivesusing an Authentic Intelligence model.* Offer executive coaching, assessment debriefs, team assimilations,course facilitation, teambuilding, leadership development, and griefeducation services.

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  Fidelity talentsource

  Jul 2024 - Oct 2024

  Management consultant

  Providing interim support from my prior role, I lead leadership development programs, analyze 2024 performance, and recommend improvements for 2025 offerings.

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  Authentic leadership advisors

  Aug 2024 - now

  Coach educator (contract)

  As a coach educator, I upskill coaches through an ICF-accredited coach training program using the Authentic Intelligence model. This includes educating coaches on ICF standards and ethics, providing demo coaching in front of the cohort, facilitating personal growth, teaching the Authentic Intelligence model of coaching, and observing and providing feedback to practice coaching.