Experience

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  Opentext

  Mar 2006 - Jul 2008

  Implementation consultant

  Organisation - Providing the business-critical insight needed to manage the flow of information, on-premises or in the cloud with OpenText Enterprise Information Management solutions.Function – Delivering R/KYV & Livelink document management solutions to Opentext business customers. Clients range from local government entities (such as Stockport Metropolitan Council and Charnwood Metropolitan Borough Council) to banking (such as Kaupthing Singer-Friedlander) Surrey Police Headquarters and the National Treasury. Implementation consultancy required the customisation of Hummingbird proprietary products to meet specific business need in FOI, Revenues & Benefits and Planning. Responsibilities span the end-to-end delivery lifecycle: Analysis – capturing business requirement specifications (data model, workflows and UI) Design - workflow modelling, database design (schema, modules, triggers) Testing, Post-Implementation Support and Training – day length tutorials on customer site. Show less

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  Dubai customs

  Oct 2008 - May 2010

  Business process analyst

  Organisation – The fourth largest customs organisation in the world.Function - Recruited as part of the DXB Reform and Modernisation Program. A compliance-driven government program commissioned to (a) improve business transparency in critical operations areas and (b) the digitalization of Declarations, Investigations and Inspections processes.Mid-level business analyst:• Documenting the following as-is processes in compliance with ISO9001:- Declarations- Supply Chain Management- Inspections and Escalations• Documenting the to-be processes for Declarations.• The capturing and documenting of over 150 organisational processes in BPMN 2.0 using Visio• Extensive stakeholder engagements including steer and process design workshops spanning the width and breadth of the organisation.• A considerable contribution towards the design of the Livelink content management application for declarations. Show less

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  Cpi (corporate publishing international)

  Jan 2011 - Mar 2013

  Technical business analyst / web developer

  Function: A multi-faceted role. The most notable - Lead technical analyst driving the CRM Initiative. The project was commissioned to standardise vendor and customer relationship management across CPI brands spanning many industries.• The consolidation of processes across functions to define a standard enterprise process for customer relationship management.• Capturing functional requirements.• Functional design.• Data transformation and migration from legacy systems• Steering-committee engagement.• Web site design/development for online retail listings directories. Show less

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  Bizagi

  Jun 2013 - Jan 2015

  Business analyst / business process consultant

  - Performing as IT Business Analyst driving the gathering of requirements and the implementation of the - Engagement Layer enabling Mutual customers to access retail banking products and services online or via customer services.- Defining and implementing new operational processes on Bizagi Enterprise platform.- Capturing technical specifications for legacy webservices and ETL processes for data mapping.

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  Ppl

  Jul 2015 - Mar 2019

  Business analysis manager

  - Performing as Principle Business Analyst with four direct reports.- Managing the delivery of business analysis resources across a broad portfolio of technical and client-facing change projects in agile environments.

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  Universal music group

  Mar 2019 - Jun 2020

  Business analyst

  - Performing as Senior Business Analyst augmenting local royalties processes into a globalstandardised model leveraging ERDs and data dictionaries.- Defining user-stories and subsequent acceptance criteria in JIRA and Confluence as per agilemethodology.- Driving the standardisation of metadata models, ETL interfaces and data cleansing.- Collaborating with SME to define the as-is and to-be operational process model (Camunda).- Formulating global reporting metrics for the Global Royalties department. Show less

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  Ice

  Jul 2020 - Dec 2020

  It business analyst

  Performing as IT Business Analysis Lead contributing to the delivery of the world’s first integratedlicensing and payment processing hub.- Refinement of analysis framework methodology (Agile).- Leading the gathering of business requirements, user stories formation and technical elaborationin JIRA and Confluence.- Contributing to the end-to-end process model captured in Camunda BPM Modeler.- Driving the definition of the metadata model.

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  Epam systems

  Dec 2020 - Nov 2023

  Senior it business analyst @ ubs

  - Formulating user stories detailing the migration of Wealth Management artefacts and records from legacy archives across EMEA to the new centralised platform administered in Switzerland.- Agile requirements gathering practice eliciting business requirements and functional requirements from a broad range of business, compliance and technical stakeholders across Europe.- Performing detailed metadata modeling analyses, interfaces and upstream feeds analyses (ETL, XML, JSON, SQL, PL-SQL, REST API, SOAP API) and bigdata (Python, Excel and MS Access)- Creating complex analytical reports for SMEs and other key stakeholders.- Contributing to the iterative refinement of quality controls and acceptance criteria.- Collaborating across technical, business and compliance functions to elicit requirements- Test data preparation and QA collaboration.- Monitoring and optimizing processes executed on the Hitachi Vantara migration platform.- Key contributor to the refinement of the master metadata model for wealth management. Show less

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  Luxoft

  Apr 2024 - now

  Lead technical business analyst @ ubs