Experience

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  Imation

  Jul 1998 - Mar 1999

  Service info systems and marketing
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  Eastman kodak

  Apr 1999 - Apr 2007

  Service analyst and service contract administration manager - italy

  from 01/04/99 “Service Analyst and Service Contract Administration Manager Italy”.

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  Carestream

  May 2007 - Jun 2019

  from 01/05/07 “South Europe Service System & Operation Manager”, reporting to the South Europe Service Director.I was in charge of a team located in Italy, France, Spain, Portugal, Belgium and Greece.The team was divided in three main groups: Service Contract Administration & Tender preparation, Service Call Center and Spare Parts Management.On top of the coordination of the diferent teams I was in charge of:Service AnalysisService marketingRevenue forecast & deviationNew program implementation for Southern Europe countriesOEM point of contact Third parties compesantion planDuring the last 3 years I've been collaborating for the implemantation of the Share Service Center in Bucharest and the implementation of the new CRM in Europe. Show less

  • Regional Service Director - Europe, Middle East, Africa and Russia

    May 2015 - Jun 2019

  • Cluster Service Manager - Italy, Spain, Portugal, Greece & Eastern Europe

    Jan 2013 - Apr 2015

  • Service Sales & Business Development Manager - Europe

    Jul 2011 - Dec 2012

  • Service Operation Manager - South Europe

    May 2007 - Jun 2011
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  Olympus italy

  Jul 2019 - now

  Regional service director italia

  From 01/07/19 Regional Service Director Italia.Main responsibilities of the role:- Full P&L Responsibility- Service Sales- Service Delivery- Service Contact Center- Service Administration