Michael Peters

Experience

• 

  RSA - 611

  Feb 1982 - Apr 1988

  Repair Service Attendant

  Customer contact for repair orders, Negotiate repair dates, Generate reports via Dataspeed 40 terminal, Maintenance Loop Testing, Handled Irate customer takeovers, Dispatch repairs tech's, work with police and emergency services for Line taps and 911 misdials. Certifications and Commendations: ( N/A )

• 

  ATT

  Apr 1988 - Apr 1991

  District Staff Associate/CRIS Accounting

  Contact for District Manager Office, Payroll, Attendance, Management reports, Data flow diagrams, General administrative duties. Brownstone Data repository - Data resource management.

• 

  ATT

  Aug 1991 - Feb 2001

  Responsible for High Level Designs, Responding to GAIA. SPOC for MP application questions or issues. Code, Design, Test, Review and Attend software walkthru's. Tested, validated and implemented DA Rates and rate files changes for updates to production. Y2K, NPA splitsProduction Support. Respond to production abends and issues. 24 hour coverage, manage issues. Implement fixes and recoveries. Message Validation for AMA usage. USTAR test team - Testing Usage leg of the CRIS billing system. Develop test cases, Capture data, Run chain testing, Validate results. JCS matrix, troubleshoot job failures such as abends and JCL errors, job validations, resolving execution defects.. Release Coordination. Manage software testing and delivery. Delivery software to CRIS ST. Test and validate all software develop implemented for the Message Processing group in CRIS billing system. Production Support. Respond to production abends and issues. 24 hour coverage manage issues. Implement fixes and recoveries. Message Validation for AMA usage. USTAR test team - Testing Usage leg of the CRIS billing system. Develop test cases, Capture data, Run chain testing, Validate results. JCS matrix, troubleshoot job failures such as abends and JCL errors, job validations, resolving execution defects..

  • Technical Architect

    Dec 1998 - Feb 2001

  • Senior Analyst

    Dec 1997 - Dec 1998

  • Analyst

    Aug 1992 - Dec 1997

  • Associate Analyst

    Aug 1991 - Aug 1992
• 

  Usage Systems

  Feb 2001 - Nov 2002

  Team Lead

  Manage and plan work for Masterfile Processing billing application. Assign tasks, plan software release for application team. Manage BQR's, MR's, work effort's.

• 

  ATT

  Nov 2002 - Oct 2005

  Team Lead

  UPS testing team. Worked on UPS Phase 2 testing, Volume test, Parallel test, MARS (CSA Current System Analysis) MOAT test for ICBS. Execute billing leg of CRIS UPS system for Parallel validation. Bill print validation. Validate results. JCS matrix, troubleshoot job failures such as abends and JCL errors, job validations, resolving execution defects.

• 

  CDT

  Oct 2005 - Jan 2006

  Team Architect

  one project was a proposed project for End to End testing that was cancelled. Project managed End to End SCM/Environment Team. Worked with ETS Client to identify applications impacts. Performed ETS functions: Engaged application for test support, developed flow diagram for Ordering applications, Application Management Tool, Dashboard management.

• 

  CDT - Viking

  Jan 2006 - Apr 2006

  Team Architect

  Viking Project Phase 3 Test team. Created Data, Performed Integration and Handshake testing for SBCIS affiliate.

• 

  ATT Central Development

  Apr 2006 - Apr 2008

  Architect Testing

  Assisted with planning and test execution for R3 thought R7. Worked on various OMS testing groups (PIE, FIE, Regression, etc..) and AMDOCS developers on working bridges to run OMS orders thought system for validation of test requirements. Environment: OMS

• 

  ATT - Central Development

  Apr 2008 - Oct 2008

  Architect System Testing

  Developed test plans that includes test cases, test scenarios, expected results and prioritized tests by referring to the business requirements, functional specification and Use cases.Involved reviewing the BR, TR, HLAD, DD's and IA to understand the changes, develop test plans, and execute test cases for projects impacting the OMS application.Create test cases using Quality CenterRun OMS order thought system by execution of test cases and validation of test results.Attended weekly meetings with project teams to discuss the on-going work and update the changes in scripts while execution of test cases.Create, manage, and facilitate resolution of defects and execute retesting with Clarify/AMDCDOS teams.Analyze XML files for validating results of test cases, research OMS database using SQL from Toad. Provided training for OMS personnel on System Test proceduresUse TCM (Test Case management) tool to select test accounts and dataMonitor the test progress and troubleshoot any deviations from the expected test results, using quality center. Show less

• 

  ATT Central Development

  Oct 2008 - Jan 2009

  Architest Testing

  Developed Test plans for Invoicing in R8.2 Involved reviewing the BR, TR, HLAD, and Detailed designs to understand the changes, develop test plans, and execute test cases for projects impacting the Invoicing applicationEnvironment: DB2, UNIX Responsibilities:Developed test plans that includes test cases, test scenarios, expected results and prioritized tests by referring to the business requirements, functional specification and Use cases.Create test cases using Quality CenterAttended weekly meetings with project teams to discuss the on-going work and update the changes in scripts while execution of test cases.Create, manage, and facilitate resolution of defects and execute retesting. Show less

• 

  ATT - Central Development

  Jan 2009 - Mar 2012

  My role with the ICDT Team changed to managing clients requirements.Proactively market the Simulator Tool and Services. Key activities include:Making client contacts; handling referrals; searching out sources for new clients.Client meetings to present the simulator tool and identify how the tool can benefit the client.Follow-up after presentations to gauge or re-generate interest where there is an obvious benefit to the business.End to end flow analysisKnowledge and experience in definition and verification of client requirementsOversight support for release over release testing efforts such as Amdocs Flow, ACS, UROCK testing and the recurring LSPE and Mobility Performance Tests. Activities include the following:Startup planning and coordination with CBNTO, LSPE and Mobility Performance Test oversight leadsIssue management as neededStatus reportingKey LearningsOn boarding of new clients:ICD-t demonstrations for new users. Show less Tier 1 role supports clients issues related to the ICDT tool. Support requires team members to monitor a Client Chat room and/or respond to emails related to clients issues. This requires knowledge of Webservices in general, but also languages like XML, Schemas, WSDL's, XSLT's, HTML or Transformations. Some of tools that we use daily are Sonic MQ, XML spy, Interscope and of course ICDT. Tier1 also gets requests from clients from creating test data, test case reactions, validating data against the AID schema, or building new API's to support the clients testing needs. ICDT support two testing environment, PT (Performance Test) and FT (Functional Testing). PT environment is used to support volume, or stress testing, FT is generally used to support Unit testing, but is also used to help clients run GUI based environment for training purposes. Tier1 also creates the test scenario maps and performs data validation testing for AMDOCS Clarify/OMS system testing. This requires research for each release to identify scope. We need to review AID's and IDT's in detail to identify potential impacts to clients services. Analysis of issues requires use of Toad and SQL to research databases. When we have system issues we need to check out system log's and Monitor Interscope for performance of Either Apache, JBOSS, or JMS systems. There is a great variety of client teams that we support either unit, system or environments that we support. Environment: Java, Web Services, JBOSS, LDAPResponsibilities:Client support in Chat RoomScenario Selection SDA Release Delivery Plan Creation Update Flows - this is the process where the release status is updated in our master flow documents.Build XML DataUpdate and Finalize FlowsBuild WSDL kitsAnalyze XML issues with SchemasBuild XML data for new/updated operationsInternal ValidationExternal ValidationFunctional Area Scenario ReviewValidation Findings ReviewUpdate Team Sharepoint Website Show less

  • Lead Architect

    Mar 2011 - Mar 2012

  • Architest Testing

    Jan 2009 - Feb 2011
• 

  ATT

  Feb 2012 - Feb 2014

  Lead Architect

  Enterprise Collections Billing System - Cobol, DB2, Data Dictionary.

• 

  Walnut Creek Soccer Club U11/U12 Coordinator and Coach

  Feb 2014 - now

  Administrative Assistant

  Manager registration, attend conferences.