Rob Hermance-Moore

Experience

• 

  OCLC

  Jan 1992 - Jan 2005

  Manager, Network Engineering & Development

  I led an 8-member technical team through the evolution of our complex TCP/IP network infrastructure, which was vital to delivery of production services, while continually improving performance and reliability.

• 

  OCLC

  Jan 2006 - Jul 2014

  I coordinated many simultaneous efforts between agile application development teams and IT systems teams. I identified technical solutions to balance competing objectives and priorities, boosting cooperation between departments and ensuring success for key initiatives. I worked to build understanding and collaboration between the two groups, including bridging between agile and waterfall project management approaches. I led 4 supervisors and 17 technical staff, delivering exceptional service for network engineering, workstation hardware & software, and help desk support.I directed a cross-functional project team to plan for an enterprise-wide migration of core business applications to new hardware and software platforms.

  • Project Manager, Infrastructure Engineering

    Jan 2009 - Jul 2014

  • Senior Technical Manager, Networking, IT Services & Help Desk

    Jan 2006 - Jan 2009
• 

  Pillar Technology

  Jul 2014 - Oct 2020

  Delivery Lead

  As a Team Leader, I keep everyone aligned on rapidly delivering business value.As an Iteration Manager, I adapt agile principles and practices, including Scrum and Kanban, to meet the needs of the team, project and stakeholders. I track detailed, meaningful performance metrics. I excel at interpreting that data to tell a story that drives decision making and continual improvement.I work closely with Product Owners, and often perform that role. I collaborate with stakeholders to discover user needs and balance competing requirements, prioritizing these in alignment with significant business outcomes. My experience as a developer helps me engage with teams to break down and refine the work, and I provide prompt, clear feedback as that work is implemented.I help drive the Delivery Lead community of practice and have mentored many new DLs.I have delivered value for clients across many industries, including:• National Power Company: Led two parallel teams creating native mobile applications for the iOS and Android platforms, enabling utility customers to report outages and pay bills.• Health Care: Led a team implementing a dashboard for health care providers to share information from many disconnected sources, improving care for seriously ill patients.• Global Retailer: Led a team of 30+ developers, working in tightly-coupled squads, building software to increase the efficiency and throughput for global distribution centers.• Government: Led a team creating an open-source, cloud-agnostic data engine, to ingest, export, visualize and analyze data, as the backbone for a major Smart City initiative.• Automotive: Led a team transforming research projects for self-driving vehicles into production-ready firmware.• Software as a Service: Led a team developing software to support external security vulnerability assessments of clients’ mission-critical computer networks.Note, in 2019, Pillar Technology became part of Accenture Industry X.0. Show less

• 

  Cardinal Health

  Oct 2020 - Feb 2024

  Agile Coach

  Established and facilitated agile practices for a large development team, which was designing and implementing a new Transportation Management System, to replace several existing systems, in order to bring consistency and efficiency to the enterprise.Collaborated with other teams, guiding agile approaches as they created different logistics management services, including shipment tracking, carrier communications, cost estimation, and payments.

• 

  RevLocal

  Feb 2024 - now

  Delivery Lead