Shivam Pandey

Experience

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  Wrig Nanosystems

  Mar 2015 - May 2015

  Business Development Executive

  o Advertising the product and making customer aware about newly launched India’s first hemoglobin metero Demonstrating the product to the doctorso Survey of Gynecologist and child specialist in Lucknow & near by areaso Obtaining client information by making outbound calls.

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  IFFCO

  Apr 2016 - Jun 2016

  Summer Intern

  WORKED AS A CUSTOMER RELATONSHIP MANAGERo Provided the knowledge about the product to the farmers.o Gave them assistance for the benefits of urea.o Different type of benefits and insurance which the company offered to their customero Done soil testing of land by visiting different villages.o Prepared questionnaire and done market survey

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  Ginger Webs

  Feb 2017 - May 2020

  Business Development Manager & Requirement Analyst

  • Analyzed current customer base, including portfolios, to identify potential sales opportunities• Built strong relationships with customers, outside business contacts, and company stakeholders.• Working with the customers to formulate and document business requirements as HRD/FRD.• Creating wireframe and coordinating with the different stakeholders• Reviewed and communicated proposals and cost estimates to customers and stakeholders• Negotiated timelines and budgets with the clients.• Efficient documentation for mobile applications and websites. • Hands-on experience in BRD/FRD's and creating user stories.• Creating use-case scenario requirements documents that can be translated to application and website requirements.• Achieved sales targets by following up with the client regularly.• Developed and tested unique business strategies and concepts required for specific clients • Collaborated with colleagues and peers on the sales, marketing, and product development teams to improve overall customer experience and satisfaction• Stayed up to date on company best practices, policies, products, pricing, and promotions• Increased overall sales efficiency and profitability through excellent salesmanship Show less

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  Pearson

  May 2020 - Jan 2024

  Key Account Manager

  Gather and organize information on problems or procedures. Defining, analyzing, and documenting requirements with various toolsAnalyze the data gathered and develop solutions or alternative methods of proceeding.Making Use cases, Flowcharts, SOW, User stories, Sprint Planning, and Wireframe for detailed understanding of requirements● Managed a team of 5-10 sales representatives, providing training and support resulting in exceeding quarterly sales targets.● Onboarded customers by providing advisory and counseling services to the corporates and C-level employees in selecting the right program for their company.● Successfully increased client base by 30% through targeted marketing and networking efforts.● Gathering the requirements of the client and creating RFPs and RFAs.● Implemented full-fledged SAAS products for clients in India, UK, US & mid-east region. ● Develops and expands a portfolio of corporate clients by networking and marketing ● Assesses client needs and makes recommendations, including software and service packages ● Created and executed a sales strategy resulting in a 25% increase in revenue within six months.● Prepares sales visits and presentations to pitch products, services, and combination packages to clients ● Worked closely with the team to ensure they share cordial relationships and appreciate each other’s work.● Tracked and submitted weekly/monthly sales reports to ensure the performers are appreciated and the non-performers are dealt with the patience and care. ● Negotiates sales, package discounts, and long-term contracts with clients ● Followed a sales process to convert leads ● Followed up on leads for closures as well as generated references with the existing database. ● Communicated with prospects via call campaigns, emails, face to face interactions ● Engaged in building a strong brand for Pearson amongst the target groups in B2B as well as B2C market. ● Executed marketing activities to achieve targets Show less

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  Cyfuture

  May 2024 - now

  Cloud Consultant

  Establish and maintain productive relationships with key stakeholders, including executives, decision-makers, and influencers within client organizations. Serve as the primary point of contact for all account-related activities.Identify opportunities to grow existing accounts by understanding client needs, upselling additional LinkedIn products and services, and delivering exceptional value. Proactively address any concerns or issues to ensure client satisfaction and long-term retention.Develop account plans that align with client objectives, business strategies, and LinkedIn's offerings. Collaborate with internal teams, such as Sales, Product, and Marketing, to drive customer success and achieve revenue targets.Understand clients' industry trends, competitive landscape, and challenges. Provide strategic recommendations and insights to help clients leverage LinkedIn's platform and features effectively, driving measurable business outcomes.Monitor account performance, analyze data and metrics, and provide regular reports to clients on their campaign effectiveness and ROI. Collaborate with internal teams to optimize performance and exceed client expectations.Work closely with internal teams, including Sales, Marketing, Customer Success, and Operations, to coordinate and execute account strategies. Collaborate on projects, share best practices, and contribute to the overall growth and success of the organization.Stay up-to-date with industry trends, competitor activities, and market developments.Use Salesforce or other CRM tools to track and manage customer interactions, opportunities, and pipeline. Regularly update records and provide accurate forecasting to leadership. Show less