
Colby Cope
Microsoft Commercial Representative

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About me
Product Owner - Medical NBA/NBE at Eli Lilly and Company
Education

Harrison College-Indianapolis
2011 - 2014Bachelor of Science (B.S.) Information Technology
Experience

Microsoft/Mosaic
Jul 2011 - Sept 2013Microsoft Commercial Representative
Teradata Marketing Applications
Sept 2013 - Feb 2016My current responsibilities are to provide technical troubleshooting and root cause analysis of software defects, outages, and performance issues. I work with several business groups, internal and external. This role requires fundamental knowledge of Windows Server (IIS), SQL, SSO, and networking. I am also aware of and able to predict business needs of our customers. My areas of focus are marketing analytics, marketing resource management, and multi-channel campaign management software. My other responsibilities include mentoring analysts, maintaining our SLAs, and developing new operational procedures. Show less
Senior Application Support Analyst
Jul 2015 - Feb 2016Application Analyst
Sept 2013 - Jul 2015

Eli Lilly and Company
Feb 2016 - nowOmnichannel Transformation Global Services IT Digital Capabilities - Lilly USA Oncology Data and Business Integrator
Product Owner - Medical NBA/NBE
Aug 2021 - nowConsultant CMS IDS
Apr 2019 - Aug 2021Associate Consultant LUSA Digital Capabilities
Feb 2018 - Mar 2019Senior Analyst
Feb 2016 - Jan 2018
Licenses & Certifications

Professional Scrum Master I
Scrum.orgOct 2020
Honors & Awards
- Awarded to Colby Cope2017 Marketing Excel Award - Excellence in Innovation - Feb 2018
- Awarded to Colby CopeExcellence Award - 2015 Teradata Marketing Applications Jan 2016 I was recognized as a top performer among my peers. This award was presented for my work with one of our most valuable customers in 2015.
- Awarded to Colby Cope2014 Q3 MVP Peers Oct 2014 I was recognized by my peers as a leader. This was awarded for training and taking leadership on important investigations.
- Awarded to Colby CopeRing of Excellence Mosaic Apr 2013 I was selected to attend the Ring of Excellence for performance of my role. We were thanked with a trip to Napa, California.
- Awarded to Colby CopeStudent of the Quarter Harrison College Jan 2013
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