SAHEED AKINDEJI OWOEYE

Experience

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  Alphabeta consulting limited liability partnership

  Aug 2012 - Jul 2014

  IT Software Analyst (Trainee)

  • System Analyst• Application Development and Support (ADS)• Formatting and collection of Agency card error• Electronic Payment (E-pay)• Pre-payment collector (PPC)

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  Network Operation Center (NOC), University of Ilorin

  Jun 2015 - Dec 2015

  IT Support (Intern)

  • Network Planning, Layout, Design and Deployment• Cisco Packet Tracer Trainee, Network Analyzer and Fiber optics (Splicing and Termination)• System Analyst• Network Administrator and Support• Networking / Computer Hardware Maintenance

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  Lagos Water Corporation

  Dec 2017 - Aug 2019

  IT System Analyst & Administrator

  • Installing and configuring computer hardware, software, systems, networks, printers, Installation of Servers (RAID and PROLIANT), Operating Systems (WIN 2012, XP, WIN 2003/2007and scanner).• Active Directory administration (DNS/DHCP/Group Policy/Account Management).• Planning and undertaking scheduled maintenance upgrades.• Talking to clients and computer users to determine the nature of any problems they encounter.• Responding in a timely manner to service issues and request.• Providing technical support across the company (this may be in person or over the phone).• Ensure all systems network are running and no downtime. Show less

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  Tek Experts

  Sept 2019 - May 2021

  Microsoft Office 365 Technical Support Engineer at TEK-EXPERTS

  • Provided worldwide (NOAM, EMEA, APGC) technical support to Office 365 IT Managers and Microsoft partners organizations for Microsoft services online.• Advanced diagnosis, analysis, and troubleshoot all Office 365 technologies.• Microsoft Office 365 Migration (Hybrid Migration, Migration from Gmail, Yahoo, etc. to Office 365.• Managed Identities and Synchronization between the Microsoft Cloud and the On-Premises Environment.• Administrated Microsoft 365 Cloud services using GUI and running scripts on Microsoft PowerShell, Azure Module, Exchange, SharePoint, Skype for Business, and Microsoft Teams Management Shell.• Managed Identities in Microsoft Azure Active Directory• Synchronized documents between SharePoint Online, OneDrive for Business/personal & Local PCs • Creation of virtual machines/environments on Microsoft Azure.• Troubleshoot complex email issues such as Non-delivery responses, email migration support.• Assisted end-users in installing, configuring, and repairing Office 365 software.• Engaged team members, technical leads, and SMEs on critical technical issues.• Managed Cloud Security and Data with the use of Retention policies, DLP (Data loss prevention) policies, Litigation hold & eDiscovery Show less

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  Upwork

  Jun 2021 - now

  ● A dedicated, top rated Modern Workspace Cloud Solution Architect & Security Operation Engineer ● Onboarding new Technical Support Engineers to cloud workspace via Cloud Deployment Tools (Intune, User Management Tools (UMT), Admin Management Tools (AMT).● Administering security and access control to the support team using Cloud Compliance tools (Governance and Policy).● Microsoft Certified Trainer (MCT) for all Microsoft 365 workload, Cloud Tools Deployment and Support Engineer.● Work with the Microsoft team to obtain an in-depth understanding of the product and the documentation requirements.● A Pilot manager that leads group of volunteer participants to test new Microsoft tools, so as to be able to understand the security and compliance impact as well as overall behavior before deploying to the entire user community.● member of the Technical writer team , that outline step by step action plan to resolved a known issue in a timely manner.● A young and mannered individual who thrive and believe in Team work and Continuous learning. Show less •Microsoft Office 365 Deployment and Administration• Deployment of Microsoft Azure Information Protection• Microsoft SharePoint Online/OneDrive For Business, Exchange Online/Outlook, Skype for Business/Teams Deployment, support and Administration• Microsoft Office 365 Migration• Managing Identities and Synchronization between the Microsoft Cloud and the On-Premises Environment.• Administration of Cloud services using GUI and Microsoft PowerShell, Azure Module PowerShell, Exchange Management Shell, SharePoint Management Shell, Skype for Business Management Shell and Microsoft Teams Management Shell.• Managing Identities in Microsoft Azure Active Directory• Managing Cloud Security and Data with the use of Retention policies, DLP (Data loss prevention) policies, Litigation hold & eDiscovery• Exchange Online administration • Exchange Online security related technologies (SPF, DMARC, DKIM, EOP, OME, ATP)• Deliver highly engaging classroom technical training to IT Professionals and Students that want to write certification exams on Microsoft 365 and Azure both ILT and VLT. • Training M365 and Azure Role-based courses to IT Professionals and Students Globally and those that would like to start a career in Cloud Engineering• Work with the Microsoft team to obtain an in-depth understanding of the product and the documentation requirements • Understand training program goals and how they impact the IT professionals function roles and performance targets. • Produce high-quality documentation as well develop assessment questions that meet applicable standards and is appropriate for passing the exams• Create tutorials to help End users use a SaaS application Office 365 • Use a variety of advanced teaching methods that are proven to develop knowledge and skill through interaction and classroom practice. • Collect data from class activities. Evaluate the progress of individuals and take actions as appropriate to improve learning Show less

  • M365 Enterprise Tools Specialist

    Mar 2023 - now

  • Technical Support Specialist M365 (OneDrive, Exchange, SharePoint, Teams, Outlook)

    Jun 2021 - Mar 2023