Experience

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  Centerplate uk

  Aug 2009 - May 2011

  Team leader

  Managing a food and drink kiosk during match days and events. Managing a small team of staff to perform well during intense periods of business, stock checking, stock rotation, handling money, ensuring the money taken is accurate with the stock sold. Meeting targets for sales.

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  Active tameside

  Jul 2010 - Nov 2016

  Arena manager

  Managing a multi-million pound multi-purpose facility. Providing excellent customer service. Assessing financial figures and targets regularly. Adhering to Health and Safety Regulations. Maintaining the equipment. Handling cash and banking daily income. HR including managing staff. Working with disability/learning difficulty customers and staff.

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  Knowhow

  Nov 2016 - Apr 2017

  Technical service engineer
• 

  Fittingsco ltd

  Apr 2017 - now

  Operations manager

  Distribution of kitchen and bedroom components worldwide. Managing a team of warehouse operatives, day-to-day operations, multiple sales channels including online, business-to-business and face-to-face. Implementing new marketing strategies and developing a social media profile in order to network with potential customers via a number of outlets. Dealing with customer queries, bulk orders and tiered pricing.