ADEYEMI ADESINA

Experience

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  Adeline Ogunlade Memorial Home Schools

  Jan 2019 - Jan 2021

  Teacher

  Assessed student performance through tests, quizzes, and projects, providing constructive feedback to support learning.Oversaw daily learning activities of 30+ students aged 10 to 17Fostered a love of Agricultural Science in students through enthusiastic teaching andpractical.

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  Metagreen Innovations

  Jan 2021 - now

  Responded to customer inquiries:Addressed inquiries via phone, email, and online chat.Effectively identified and understood customer needs and concerns.Provided accurate and timely information on solar inverter systems and services.Troubleshoot and resolve customer issues:Diagnosed and resolved technical problems related to solar inverter systems.Escalated complex issues to technical specialists as needed.Documented resolutions and maintained detailed customer records. Show less

  • Customer Support Specialist

    Jan 2021 - now

  • Logistics and Project support Officer

    Jan 2021 - now
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  Hojlink Telecommunications

  Dec 2022 - now

  Customer Service Representative

  Assisted Customers: Provided prompt and courteous support via phone, email, and chat, addressing inquiries and technical issues.Product Knowledge: Mastered telecommunications services, guided customers through features, and managed billing inquiries.Technical Troubleshooting: Diagnosed and resolved connectivity issues, ensuring seamless service.Customer Satisfaction: Prioritized empathy, feedback collection, and continuous improvement.Collaboration: Worked closely with cross-functional teams to enhance customer experiences. Show less