Scott Unzicker

Experience

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  Dun and Bradstreet

  Jan 1995 - Jan 1998

  Tech Support
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  Unisys

  Jan 2004 - Jan 2006

  20th Century Fox Technical Support

  Systems support of the 20th Century Fox movie lot, focusing on Apple platform.

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  Apple

  Jun 2005 - Jul 2006

  Executive Relations

  Top level technical support and customer appeasement.

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  [H]ardOCP

  Jan 2006 - Jan 2007

  Contributing Writer

  System and consumer electronics reviews. Editorials.

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  RadiantWave

  Aug 2006 - Jun 2011

  Technical Writer/Technical Lead

  Implement RFID and ultrasonic asset monitoring solutions. Compose, produce, and edit technical manuals.

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  Texas Music Magazine

  Jan 2010 - Jan 2011

  Contributing Writer

  Interview Grammy award winning artists. Write feature length pieces and album reviews.

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  BeverageMetrics

  Mar 2011 - Sept 2014

  Operations Manager

  In my role as Operations Manager, I coordinated implementation of a homegrown RFID based beverage inventory and monitoring solution. I traveled extensively throughout the United States where I led installation teams and trained local staff on the use of the system. I generated much of the company's technical documentation during this time.

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  Salient Systems

  Mar 2015 - now

  As Principal Technical Writer at Salient, I am responsible for working in parallel with Engineering during the development process to provide timely, accurate copy for both external and internal customers on deadline. In addition to customer-facing documentation, I've maintained architectural and engineering specifications adhering to CSI MasterFormat for Salient's integrators, worked with external vendors to maintain hardware spec sheets, produced HTML5 documentation for our iOS and Web Clients, and engaged in a host of other types of technical communication. Show less

  • Principal Technical Writer

    Sept 2018 - now

  • Associate Product Manager

    Jun 2018 - Sept 2018

  • Technical Writer

    Mar 2015 - Jun 2018