Olena Holmeister

Experience

• 

  Bavaria-tour

  Jul 2003 - Sept 2006

  Senior tourism manager, Executive

  - Selling of tours and touristic services- Hotels booking- Negotiations with partners- Preparing documents for applying for visas for touristic groups

• 

  ProSteer Group

  Oct 2006 - Jan 2022

  - Coordination of sales department processes- Participation in development of monthly business plan and introduction it to the sales team- Development and regular monitoring of KPI realization- Control of Customer Service Quality - Project Management of CRM system, 1C (setting tasks and monitoring their implementation)- Participation in internet project management (setting tasks to IT department and monitoring their implementation)- Internal programs administration- Development of internal procedures in department- Statistical and sales reporting- Organizating and managing the sales team to achieve the required sales targets- Training and coaching of sales teamQuantity of direct inferiors: 23 (sales managers and contact managers)Quantity of indirect inferiors: 20 Show less

  • Head of Sales

    Oct 2006 - Jan 2022

  • Sales manager

    Oct 2006 - Dec 2006
• 

  Avenga

  Jan 2022 - now

  - Managing marketing and Sales campaigns- Manage, Support and Lead the planning and execution of Sales Processes to enable sales and engagement team productivity - Manage a Sales CRM data to ensure data accuracy and effective usage- Support and integrate CRM with other tools and platforms, ensuring data synchronization and process automation for the Sales and marketing department.- Drive the process of sales funnel management by identifying and proposing the right caliber techniques - Delivering constant insight to business to handle the bottlenecks for sales growing - Reviewing and analyzing Sales Management activities, providing insights and next steps alignment - Plan and follow through on Outbound Lead Generation Campaigns - Review and analyze sales process inefficiencies, suggest improvement- Create and maintain sales dashboards and reports- Provide tools, resources and training to support and enable the sales and Leadgen teamsDevelop and maintain documentation for Leadgen processes and policies Show less - Manage, Support and Lead the planning and execution of Sales Processes to enable sales and engagement team productivity - Drive the process of sales funnel management by identifying and proposing the right caliber techniques - Delivering constant insight to business to handle the bottlenecks for sales growing - Reviewing and analyzing Sales Management activities, providing insights and next steps alignment - Plan and follow through on Outbound Lead Generation Campaigns - Review and analyze sales process inefficiencies, suggest improvement Show less

  • Sales Operations Manager

    Jan 2022 - now

  • Sales operations manager in Perfectial (part of Avenga)

    Jan 2022 - Jul 2022