Andrea Toro

Experience

• 

  Starwood Hotels & Resorts Worldwide, Inc.

  Oct 2011 - Feb 2016

  Operations Supervisor April 2014-PresentRotating leader between Housekeeping, the Restaurant, & Front Desk. Within the week period I would be scheduled one department each day and would have to remain alert and focus of what was going on in the other areas.Housekeeping Supervisor - Opened and closed house. Delegated and assigned rooms and checked on the room attendants, house man, and public are attendants. I help maintain a cohesive and productive environment between all team membersFront Desk Supervisor - In charge of several departments as the Manager on Duty. Managed the front desk, command center (call center for property), in room dinning, and club lounge, these responsibilities were part of one shift. Made sure that all associates had the tools needed to complete their jobs and be successful.Outlet Supervisor - Calculated 11-day Rooms and F&B forecast for the Hotel. In charge of the entire media outlook by using Facebook, Fishbowl, Instagram, and managed Province Web Site (in charge of updates and page design). Responsible for all aspects of restaurant supervision including: productivity, procurement, scheduling, ordering, and management. Experience in Banquets & Off- Site Event (TV segments with the Chef, Devour, VHRA, etc.). Show less

  • Operations Supervisor

    Aug 2013 - Feb 2016

  • Sous Chef

    Oct 2011 - Jul 2013
• 

  Marriott International

  Jun 2017 - now

  Experienced Human Resources Coordinator responsible for all aspects of Benefits and Recognition: Worker’s Compensation.Benefits.Supports and administers the “Be Safety Committee” efforts. Leaves of Absences.Recognition Program.Property Orientation Tours. Assists with associate grievances, complaints, and disputes. Kierland Cares Committee – Head of the Serve 360 efforts, helping our community.Travel Reduction Coordinator.Help reinforce all Policies and Procedures. Administrative responsibilities. Show less

  • Director of Human Resources Operations

    May 2021 - now

  • Human Resources Manager

    Aug 2019 - May 2021

  • Human Resources Coordinator

    Jun 2017 - Aug 2019