
Ron Elius Santos
Founding Kitchen Team Member

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About me
UX Writer | Helping software products have delightful user experience through the written word. 💡📚✍️
Education

ISHRM School System Philippines
2009 - 2013Bachelor of Science in Hotel and Restaurant Management Hospitality Administration/Management
San Sebastian College - Recoletos de Cavite
2005 - 2009Highschool
Experience

ArmyNavy Burger Inc.
Nov 2013 - Jun 2014Founding Kitchen Team MemberAs a Founding Kitchen Team Member, I am responsible for following the Standard Operating procedures of food preparation, cooking, presentation, and updating of all raw materials. Some of my responsibilities include, but are not limited to:1. Follows the brand's standard operating procedures of preparation, cooking, storing and cleaning of the store. Ensures that all food items are served at the correct temperature.2. Checks the quality of all incoming raw materials and reports any issues to the manager. Updates the shelf life of all raw materials in cold storage, stockroom, and preparation table. 3. Daily checking of the condition of machines and tools that require maintenance. Reports to superior for further and thorough maintenance that will be provided by business partners.4. Performs standard cleaning and sanitizing procedures on tools, machines and overall store and practices and maintains food safety at all times.5. Performs daily, fortnightly, and monthly inventory of all raw materials. Show less

Jollibee Foods Corporation
Mar 2015 - Oct 2016Assistant Restaurant ManagerAs an Assistant Restaurant Manager, I am responsible for managing the store operations, leading and coaching the team members, and providing exceptional customer service. Some of my responsibilities include, but are not limited to:1. Identify and delegate responsibilities to shift leaders, station leaders, and team members to ensure objectives are met, and excellent service is consistently achieved.2. Manage store operations in the Restaurant Manager’s absence.3. Effectively communicate with the Restaurant Manager and other members of the management team to ensure that the store is running smoothly and efficiently.4. Assist in the development and implementation of marketing plans to increase sales and profitability.5. Monitor food inventory levels and place orders as needed.6. Evaluates local, national and international market trends to make sure that the company's brand remains competitive.7. Address customer concerns and complaints in a professional and timely manner.8. Ensures that food safety practices are implemented.9. Oversees and assists in the recruitment and selection of team members. Conducts annual performance appraisals.10. Maintains a high level of product knowledge and stays up-to-date on industry trends. Show less

UXPressive
Jul 2017 - nowUser Experience WriterAs a UX writer, I’m helping software products have a delightful user experience through the written word.Some of my core responsibilities as a UX writer for software products:1. Crafting clear and concise copy for different user interfaces.2. Creating UI copy that is both user-friendly and brand-consistent.3. Collaborating with UX designers and other stakeholders to ensure a consistent user experience across the product.4. Conducting user research to gather insights that inform my writing.5. Editing and proofreading UI copy to make sure accuracy and clarity.In addition to these core duties, I may also be:1. Creating prototypes, scenarios, user flows, and other design documentation.2. Helping to develop and maintain style guides.3. Advocating for the user throughout the product development process to make sure that their language reflects our brand voice. Show less

City Government of Cavite City, Philippines
Oct 2018 - nowAdministrative Officer III (Senior Human Resources Officer)As an Administrative Officer III (Senior Human Resources Officer), my main responsibilities are:1. Supervises administrative services of the department, reviews work of subordinates to make sure that it is performed properly and in a timely manner.2. Oversees the development and maintenance of human resources records, files and systems.3. Processes a variety of personnel transactions including new appointments, promotions, salary adjustments, leave requests and terminations.4. Prepares and maintains a variety of reports, correspondence and statistical information related to departmental activities.5. Identifies staff development and training needs.6. Advice and give recommendations on improving procedures and in formulation of confidential correspondence.7. Prepared reports to assist business leaders with key decision making and strategic operational planning.8. Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.9. Conducted performance reviews to identify staff development needs and created individualized training plans.10. Trains and orients new office staff and recommends ways to improve office productivity and efficiency. Show less

RevGenius
Aug 2020 - Feb 2025MemberRevGenius is a group of revenue generating sales and marketing professionals brought together to learn, share, support, and grow with each other. You can consider us your alt work family!
Licenses & Certifications

Certified Delivery Management
Fresh and Famous Foods Greenwich Pizza CorporationJan 2016
Foundation of Store Management
Fresh and Famous Foods Greenwich Pizza CorporationMar 2015- View certificate

Online Marketing Foundations (2014)
LinkedInJun 2018 - View certificate

Learning GDPR
LinkedInJun 2018 - View certificate

SEO Foundations
LinkedInJun 2018 - View certificate

Business Writing Principles
LinkedInJun 2018 - View certificate

Learning to Write Marketing Copy
LinkedInJun 2018 - View certificate

Storytelling for Advertising Campaigns
LinkedInJun 2018 - View certificate

Jeff Weiner on Establishing a Culture and a Plan for Scaling
LinkedInDec 2017 - View certificate

Content Marketing: Staying Relevant
LinkedInSept 2017
Honors & Awards
- Awarded to Ron Elius SantosTop 1 Highest Production Process for a Restaurant in an Area Performance Fresh and Famous Foods Greenwich Pizza Corporation Mar 2016 Achieving the Gold Standard Score of: 95.04%
- Awarded to Ron Elius SantosTop 3 Highest Food Safety for a Restaurant in an Area Performance Fresh and Famous Foods Greenwich Pizza Corporation Mar 2016 Achieving the Gold Standard Score of: 95.60%
- Awarded to Ron Elius SantosTop 3 Highest Service and Service Process for a Restaurant in an Area Performance Fresh and Famous Foods Greenwich Pizza Corporation Mar 2016 Achieving the Gold Standard Score of: 97.6%
Languages
- enEnglish
- taTagalog
- jaJapanese
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