Davide De Ronch

Experience

• 

  VAM SpA

  Jan 2000 - Dec 2000

  Continuous improvement intern

  Main tasks in collaboration with Technical dept.:introduction of a data collection system about production job orders’ timing into the workshop;workers and users training about new procedures related to the system;drafting of reports about production timing and efficiency.

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  United Colors of Benetton

  Jun 2001 - Apr 2004

  Production Planner

  Production planner of shirt department.Main tasks:short and medium term planning;production job orders delivery date check;direct support to commercial dept. about job orders tracking;collaboration with purchasing dept., production dept., warehouse, logistic dept., incoming and production quality depts.;management of italian and foreign subsidiaries about delivery dates.

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  Carraro Concessionaria

  May 2004 - Apr 2006

  Technical consultant

  Technical consultant and garage coordinator for Mercedes-Benz commercial and industrial vehicles.Planning of garage activities according to appointments forecast togheter with shop foremen. Direct customer service and warranty requests to MB’s head office. Job orders valorization and invoicing. Preparation of offers for repairing jobs. Management of external suppliers (eg. body shops). Management of a fleet of rental vehicles.

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  Climaveneta Home System Srl

  May 2006 - Mar 2010

  After Sales Specialist

  After sales engineer for residential and commercial range of products.Direct technical support to our italian service network, installers, dealers and end users. Pre-sales support.Data collection about warranty costs and parts defectiveness from field. Preparation of customer satisfaction survey. Training course teacher for all the customers and italian service network. Warranty parts requests evaluation. Claims and warranty expenses allowance management. On-field inspections and collaboration, togheter with Quality Dept., with main suppliers about critical components’ improvement. Show less

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  Climaveneta SpA

  Apr 2010 - Dec 2016

  After Sales Export Specialist

  After sales export engineer for residential and commercial range of products. Direct technical support to foreign Subsidiaries, Distributors, Customers and OEMs. Drafting of technical presentations, guides and procedures. Training course teacher for all the customers and italian service network. Warranty parts requests evaluation. Claims and warranty expenses allowance management. On-field inspections. Close collaboration with Quality, Technical and Marketing depts. in order to improve products, components and production cycle through all the data collected from field. Show less

• 

  Mitsubishi Electric Hydronics & IT Cooling Systems S.p.A.

  Jan 2017 - now

  Direct contact and collaboration with Product Managers, Technical Managers and Project Leaders of three independent Businnes Units: Chiller&Heat Pumps, AIR and HPAC units.Responsible for validation activities, intended as all the preventive and proactive inspections to a new product and all its accessories before the use or the release on the market, in order to check:the compliance to customers’ requirements;the correct operation of unit’s management software;the correctness, completeness and user-oriented rating of all the documentation delivered with the product.Evaluation of aspects such as testability, maintenance, safety, transport and installation, general operation and reliability of the unit.Bug-tracker and test management web tools maintenance.Direct responsibility of a validation specialist. Show less After sales export engineer for residential and commercial range of products.Direct technical support to foreign Subsidiaries, Distributors, Customers and OEMs. Drafting of technical presentations, guides and procedures. Training course teacher for all the customers and italian service network. Warranty parts requests evaluation. Claims and warranty expenses allowance management. On-field inspections. Close collaboration with Quality, Technical and Marketing depts. in order to improve products, components and production cycle through all the data collected from field. Show less

  • Controllers Test & Verification Manager

    Nov 2019 - now

  • Validation Manager

    Mar 2018 - Oct 2019

  • After Sales Export Specialist

    Jan 2017 - Feb 2018