Grace Nelson

Experience

• 

  University of Wyoming

  Aug 2010 - May 2012

  Graduate Assistant

  I overlooked the involvement of low-income and first-generation students in the peer-mentor, scholarship program, GEAR UP. I planned and lead training events for 15 mentors, and assisted 85 first-year GEAR UP students with their transition to college.

• 

  Texas A&M University

  Aug 2012 - Jul 2014

  Program Coordinator

  • Directly advised 150 first-year, first-generation students through obstacles to achieve personal and academic goals while also assessing student needs through in-take meetings and maintaining effective working relationships to oversee student progress. • Supervised 25 student mentors and one Graduate Assistant by providing guidance on professional development opportunities, training of procedures and skill building, and evaluation and feedback on performance. • Developed and implemented activities and workshops for over 550 FOCUS participants which allowed opportunities for students to collaborate with mentors and peers, connect with professionals from campus resources, and gain information to aid in their development as a college student.• Attended the campus-wide planning committee for New Student Conferences and communicated presentation expectations to staff which illustrated participant inquiries, program logistics, and detailed explanation of curriculum overview. • Created and documented student and mentor performance through evaluations as it related to the overall development of the program and compiled data into annual and quarterly reports. Show less

• 

  Diversity Council

  Aug 2015 - Mar 2023

  Qualified Administrator, Intercultural Development Inventory

  • Completed training and continued education to obtain formal license to use the Intercultural Development Inventory and to facilitate conversation for increasing intercultural competence for individuals, teams, and organizations.• Lead sessions that breakdown and explain the IDI and assessment results, as well as follow-up with specialized training associated with the IDI in group and individual setting.• Create graphic profiles and engaging presentations, both in-person and virtually, to explain stages of the Developmental Model based on theory and interpretation.• Facilitate personalized discussions with individuals using interpersonal skills to reflect on cultural competence and guide goal setting based on assessment results. Show less

• 

  University of Minnesota-Rochester

  Jun 2017 - now

  Leadership and Mentorship• Develop and administer in-depth training for new success coaches through procedure creation, topic presentation and discussion, group facilitation, and one-on-one teaching.• Plan and facilitate weekly staff meetings by collecting discussion topics, prioritizing tasks, and engaging all members of team through various participation outlets.• Mentor new employees through strategic support through case studies, resource referral, critical thinking, and problem solving.• Provide individual feedback on mentee progression through training period and offer recommendation on continued improvement and development.Student-Facing• Proactively foster supportive relationships with students through the process of formulating a personalized education plan, utilizing a variety of student development strategies including one-on-one and group advising to ensure progress towards graduation within a timely manner.• Coach students of diverse backgrounds and varying levels of needs through intentional advising, career counseling, and pre-health coaching.• Provide guidance and feedback on cover letter, resume, and personal statement writing and facilitate mock interviews for students seeking feedback on their interview skills.• Discern potential needs and refer students to appropriate resources, including counseling, wellness, disabilities assessment, psychological support, tutoring services, etc.Administration• Contribute to the processes for enrollment, course withdraw, degree audits, and student record management.• Assign workload assignments, instructor roles, and committee membership considering role capacity and performance expectations.• Represent success coach model and priorities to other departments and campus partners as decisions are made at a higher level.• Create and deliver documents, workflow processes, detail execution, and project management. Show less •Lead Learning Management System administration including item and curricula creation, content development, assignment and submission platforms, manage & record class rosters, pull completion reports & compliance data, etc.).•Identify learning and development needs and ensure programs and resources are aligned with course outcomes and university guidelines by continuously evaluating the most effective enterprise learning strategies to best engage learners.•Implement and develop curriculum and content development strategies, plans and processes.•Responsible for recommending appropriate learning solutions, teaching delivery methods and evaluation criteria, based on inputs, objectives and desired outcomes. •Administer strong knowledge and proficiency of technology-based learning tools and resources including Learning Management Systems, virtual classroom tools, and developmental learning theories.•Identify, recommend, and execute on continuous improvements to systems, processes, and tools to enhance learner experience.•Create engaging, interactive learning content, especially for online learning, whether in the form of e-learning courses, videos, gamification activities, job aids, or additional modalities, with a strong customer focus.Instructor•Teach course focused on opportunities to explore strengths, values, identity, and interests in the context of both personal development and career exploration•Facilitate 1-2 sections of 25-30 students each fall and spring semester•Coordinate team teaching approach with other instructors by delegating tasks, recognizing teaching styles when assigning roles, and providing guidance and feedback •Modalities include in-person and online synchronous•Supervise Undergraduate Academic Assistants (UAAs) by providing opportunities to develop skills pertaining to presenting, facilitating classroom discussion, decision-making, problem-solving, managing confidential information, and developing autonomy Show less

  • Senior Student Success Coach

    Aug 2014 - now

  • Teaching Team Lead & Instructor

    Jun 2017 - Sept 2023
• 

  American Rental Association

  Sept 2023 - now

  Director, Education Programs