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Harmel Singh

Harmel Singh

Customer Solutions Specialist

Followers of Harmel Singh26 followers
location of Harmel SinghBengaluru, Karnataka, India

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  • Timeline

  • About me

    Successful Operations Team Leader with 6 years of experience in the background screening industry. Proven ability to be flexible, learn quickly and excel in all aspects of production operations.

  • Education

    • Don Bosco High School - India

      2006 - 2008
      High School Diploma Business/Commerce, General

    • Indira Gandhi National Open University

      -
      Bachelor of Arts - BA Tourism

  • Experience

    • Hewlett Packard Enterprise

      Jan 2011 - Jan 2014
      Customer Solutions Specialist

      Provide professional solutions to the company end-users, dealers and service providers originating from unresolved escalated case issues received via telephone and written correspondence.

    • VFS Global

      Jan 2014 - Aug 2016
      Visa Officer

      Document scrutiny and collection of applications for visa processing. Handle customer/applicant queries personally or via email, telephone. Handle cash and bank related transactions if assigned and ensure 100% accuracy. Record & maintain all application data.

    • First Advantage

      Sept 2016 - now
      Team Lead

  • Licenses & Certifications

    • SOAR

      First Advantage
      Dec 2023