Alex Laporte

Alex Laporte

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location of Alex LaporteWashington DC-Baltimore Area

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  • Timeline

  • About me

    Vice President, Professional Services

  • Education

    • Kenyon College

      2003 - 2007
      BA Political Science
    • Deerfield Academy

      1999 - 2003

      Activities and Societies: Men's Tennis

  • Experience

    • ICore Networks

      Oct 2007 - Jan 2013

      Knowledge transfer of VoIP systemsInternal Corporate Training Generate revenue from existing customer baseRenew contracts and upsell to existing customer base Provide technical support to client baseTroubleshootingCustomer Service

      • Operations Manager

        Aug 2011 - Jan 2013
      • Softswitch Provisioning Manager

        Jan 2011 - Aug 2011
      • Corporate Training Manager

        Dec 2009 - Dec 2010
      • Account Manager

        Aug 2008 - Dec 2009
      • Customer Support Representative

        Oct 2007 - Aug 2008
    • ShoreTel

      Jan 2013 - Jun 2013
      Service Delivery Cloud Division
    • Allied Telecom Group

      Jun 2013 - Aug 2017
      • Vice President, Operations

        Jan 2017 - Aug 2017
      • Director, Service Delivery

        Jun 2013 - Feb 2017
    • Vonage

      Aug 2017 - now

      Leading teams dedicated to delivering better business outcomes for clients and partners!

      • Vice President, Professional Services

        Feb 2019 - now
      • Vice President, Service Delivery

        Aug 2018 - Jan 2019
      • Senior Director, Service Delivery

        Aug 2017 - Aug 2018
  • Licenses & Certifications