Alejandra Acuna

Alejandra Acuna

Capacity Industrial Engineer

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  • Timeline

  • About me

    IT Director at Procter & Gamble

  • Education

    • Universidad Fidelitas, Costa Rica

      2000 - 2005
      Licentiate degree Industrial Engineering
    • Universidad para la Cooperación Internacional

      2009 - 2010
      Master's degree Project Management
  • Experience

    • Intel Corporation

      Jun 2003 - Dec 2003
      Capacity Industrial Engineer

      Tactical Capacity Modeling: modeling short term production capacity negotiating with several teams on capacity assumptions and setting directions after executing data analysis.

    • Procter & Gamble

      Apr 2004 - now

      1. Customer Service Specialist: purchase orders creation for plants across North America including continuous communication and negotiation with customers from the various P&G manufacturing plants and with suppliers. 2. Team Coordinator: support to the team leader and team members in their daily tasks related to the Purchase Order Expediting Process.Implementation of new processes to improve work process and leverage customers’ satisfaction.3. Team Leader: In charge of the Purchasing Support Center and Expediting Process for P&G North America Manufacturing Plants. Show less

      • Director of Information Technology

        Jan 2021 - now
      • IT Project Manager

        Oct 2008 - Dec 2020
      • Procurement Services & Solutions

        Apr 2004 - Sept 2008
  • Licenses & Certifications

    • DevOps Foundation

      DevOps Institute
    • IT Information Library Foundations Certification (ITIL)

      PeopleCert
    • Managing Successful Programs (MSP) Foundations

      Aug 2013