
Maina Kimani
Technical Support Engineer

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About me
Software Engineer | Designer
Education

Jenga School
2022 - 2023Software Engineering Professional Accelerator.webp)
DEDAN KIMATHI UNIVERSITY OF TECHNOLOGY (DeKUT)
2014 - 2018Bachelor's degree Computer ScienceActivities and Societies: Christian Union Secretary
Experience
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KRA(KENYA REVENUE AUTHORITY)
Jan 2017 - Apr 2017Technical Support Engineer•Maintained the KRA System.•Provided IT support and maintenance of the system as well as computers within theorganization.•Aided in updating the computer network as well as software within the organization.•Reported about the system performance to the IT manager daily.

Fiverr
Jan 2018 - Oct 2020Freelance Web Developer, Graphic Designer, and Content Writer•Web design and development•UX/UI design•Graphic design•Content creation•Research and creative writing

Hello Tractor
Jan 2019 - Mar 2019Software Engineer• Collaborated effectively with members of software development team and personnel in other departments.• Worked with developers to identify and remove software bugs.• Prepared and submitted reports and other documentation to assist development team members.• Partnered with team members to learn best practices in software design.• Tested new applications for usability and adherence to code plan.• Sat in on design team and planning meetings.• Proofread technical documentation and user manuals. Show less

DeepAfrica Limited
Apr 2019 - Jun 2019Technical Support Engineer• Planned website development, converting mockups into usable web presence with HTML, JavaScript and CSS coding.• Provided CMS development using WordPress, Hubspot and other editing software.• Developed websites using various libraries and frameworks such as React, Node.js, Django, and Laravel.• Built and styled new mobile-friendly websites, transitioning legacy presentations to simultaneous easy-to-use versions.• Discussed site and app requirements with clients to produce actionable development plans.• Engaged with clients to plan and optimize site issues and queries.• Adhered to SEO best practices while designing sites.• Oversaw technical issues and troubleshooting requests to resolve user problems.• Applied emerging technologies to update and maintain site applicability.• Generated web hosting presence to accommodate specified needs and maintain files on account. Show less

Kenya National Bureau of Statistics
Jul 2019 - Sept 2019ICT Supervisor• Ensured that the Kenyan 2019 national census ran smoothly within four locations in Kirinyaga County.• Resolved workflow issues to optimize team productivity and improve delivery times.• Supervised 50 content supervisors and ensured that the enumerators are adequately trained in ICT best-practices.• Reported daily to senior executive team on the progress as well as challenges encountered on the ground.• Determined best methods for IT to support key objectives by providing technical support on ICT related issues.• Awarded certificate of excellent participation. Show less

Wol Arts
Oct 2019 - nowKick started a business that deals with: Creative art to spice up homes; Corporate art for office walls that showcases the business culture and brand; Retail, hospitality, and commercial art display solutions; Gifting and promotion solutions for any budget; and Photo Mounting services.I supervise a small dedicated team as well as operations in this business which deals with interior design and revamping spaces and walls in the most innovative, simple and fun way possible.
Entrepreneur
Oct 2019 - nowDesigner
Oct 2019 - Sept 2023

Moirani Beauty
Apr 2020 - Mar 2022Brand & Web designer• Promoted brand identity by creating company logos and delivering attractive, user-friendly and unique website.• Enhanced functionality and appearance of website and repaired functionality issues.• Brainstormed with peers and other members of design team to determine enhancements and product features.• Worked flexible hours across night, weekend and holiday shifts.• Developed and implemented performance improvement strategies and plans to promote continuous success.• Led projects and analyzed data to identify opportunities for improvement.• Developed graphic and image assets for both content and digital marketing efforts.• Completed domain name registrations and maintained website and web hosting account.• Designed user interface to meet both the business and user needs after conducting UX research. Show less

Department of Immigration Services
Sept 2020 - Jun 2022Data Officer• Reviewed source documents and listings to compile resources for identifying and correcting data allocation issues.• Identified and resolved data-handling errors and conflicts to maintain organizational EDMS infrastructure.• Partnered with subject matter experts in continuous improvement process, upgraded data quality and recommended innovative information management strategies.• Devised and implemented reliable data management procedures to enable usability and security of the data.• Added documents to file records and created new records to support filing needs.• Increased data-entry productivity by maintaining detailed logs of data projects, identifying issues and improving them.• Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.• Accurately digitized and handled data entry for over 10,000 files into the organization-based EDMS software.• Coded and processed applications into required electronic formats. Show less

Contra
Apr 2022 - Feb 2023Software Engineer• Design customized solutions for proposals to potential customers.• Develop software for desktop and mobile operating systems.• Design and develop robust solutions to meet client requirements for functionality, scalability and performance.• Design intuitive graphical user interfaces to improve user experience.• Review project specifications and design technology solutions that met or exceeded performance expectations.• Update old code bases to modern development standards, improving functionality for my clients• Introduce agile methodologies and development best practices to enhance product development.• Discuss project progress with customers, collect feedback on different stages and directly address any concerns.• Develop robust, scalable, modular and API-centric infrastructures.• Develop clear specifications for project plans using customer requirements.• Offer experience with Python, JavaScript, .NET, Node.js, React and database development. Show less

Savannah Informatics
Feb 2023 - nowProduct Lead
Feb 2024 - nowSenior Software Engineer
Feb 2023 - now
Licenses & Certifications
- View certificate

INTRODUCTION TO HUMAN-CENTERED DESIGN
IDEO.orgAug 2020 - View certificate

Web Development Bootcamp
UdemyJul 2020
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