Jorge Dilag

Experience

• 

  SGS - Saudi Ground Services

  Dec 2011 - now

  Operations Standards & Procedures Officer

  Performed administrative as follows:• Handled well all incoming communications, such as phone calls and emails• Manage travels, schedules and deadlines• Oversees special projects and tracking progress towards company goals.. Create purchse requisition (PR) through SAP ERP.Operational Manual Approval & GACA Acceptance• Review and revised the published SGS Manuals as per Regulatory & Operational requirements in collaboration with the stakeholders.• Developed departmental manuals, write “as is” department procedures in compliance with ISO and internal audit.• Streamlined the operational manuals and SOPs by conducting GAP ANALYSIS on current regulatory requirements i.e. IATA, GACAR, ISO, etc.• Achieved GACA Acceptance for the following manuals i.e. Ground Operations Manual, SMS Manual, Quality Management Manual, ER Manual, Training Manual, and Local Supplements, after successfully meeting the standards.• Protected the company against non-conformity and legal liabilities by ensuring operational compliance in order to maintain current licenses, permits, certifications and acceptance of internal and external regulators.• Centralized digital library in an organized SharePoint contents and sends email announcement/notifications about the current released manuals, SOPs, Bulletin, Circular, Safety Flash for all Operation Staffs highlighting important information of the documents uploaded. عرض أقل