Nishchal Aurora (Nish)

Experience

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  Accenture

  Jul 2014 - Apr 2018

  Test Enginering Analyst

  Interacted with stakeholders to gather business requirements for delivery of pragmatic solution Handled the production deployments as a lead tester and conducted knowledge transfer sessions Managed the UI testing of client’s content centre across various browsers and mobile devices Involved in functional testing for technologies like SSIS and SQL Microsoft office for the client

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  Zydus Wellness Ltd.

  Apr 2019 - May 2019

  Management Intern

  Handled Pan India Sales, Distribution and Trade marketing as shadow ASMIntegral part of pilot project AadheMeinZyada – a promotional campaign and ZySpace – a retail management campaignConducted detailed study to surface issues with Sugarlite through extensive customer interactions and mystery shoppingReported and analyzed the trends of Sugarlite sales in west Mumbai region and proposed solutions to boost sales of the productProposed, formulated and conducted a training program for the Mumbai sales team in collaboration with ASM Mumbai Show less

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  Xiaomi India

  Jul 2020 - Nov 2021

  Associate Product Manager

  • Managed Xiaomi’s Retail software(UI and backend) for 4000+ MI outlets (Mi-Home, Mi-Store and Mi-Studio) pan India• Defined Product roadmap, Goals, and Product Priorities. Analysed deliverables and KPIs to measure the growth of the product • Created Product documents( PRD, Flowcharts) to communicate and align key features of existing and upcoming releases to internal teams and clients• Worked closely with cross-functional teams across the globe, to identify opportunities for better user experience• Coordinated with various external stakeholders such as Amazon Pay Pine labs, Ezetap to deploy our solutions on their devices to introduce various forms of payments options for our customers • Ownership of the complete Product lifecycle from ideation to delivery. Successfully designed, planned, built, and deployed Cash register system, MiPos(Android Retail system), and Poco Community in India• Successfully developed and executed a plan to migrate Poco.in from HQ(China) to India within 2 weeks to meet guidelines set by the Government of India, with MAU of 12,000 since deployment• Coordinated with different stakeholders and internal departments to drive implementation of planned product enhancements and features in all Retail systems, Poco.in and Poco community Show less

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  Croma

  Dec 2021 - now

  Product Manager

  Achievements:•Integral to the launch and CUG performance enhancement for TATA NEU’ s Croma section, India’s all in one, comprehensive TATA services app•Pioneered Digital Delivery of Products which boosted revenue (INR 850Mil) •Launched the first initiative to levy shipping fees, yielding additional revenue (INR 6Mil)•Integrated advanced features and enhanced customer experience in cart and checkout, reducing cart abandonment by 25%, earning a 55NPS•Implemented Payment reattempt feature, allowing users with failed transactions to retry, resulting in 80% conversions in unsuccessful orders•Integrated Croma with CSC, government e-service platform; CSC connects us to 3.74 Lakhs VLEs in 875 villages for delivery of electronic products•Led 4 Scrum teams of 40+ members, consistently delivering well-crafted customer experiences while surpassing KPIs aligned with business objectivesCore Responsibilities:•Worked cross-functionally, in deep collaboration with stakeholders such as Business, Marketing, Engineering, UI UX, Web-Ops and third-party vendors to create powerful customer experiences, which align with business goals and KPIs•Defined and prioritized product roadmaps, broke down complex business problems into systematic steps that align with strategic business goals•Gathered and Analyzed stakeholder requirements, created sprint backlogs, Product Requirement Documents, Flowcharts, Epics and user stories.•Directed and owned multiple releases across Scrum teams in an Agile frame work to deliver feature-rich, high-quality products•Led digital transformation of Cart, checkout and inventory cache from legacy outdated systems to a microservice architecture, improving performance, scalability and security•Defined success metrics and KPIs, closely monitored post-deployment performance, and managed full product life cycle, concept to end of life Show less