Deep Enrich
William Oliveira
Technical Account Advisor
907 followers
Warsaw, Mazowieckie, Poland
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About me
Technical Account Advisor @ Google | Cloud Technologies, Customer Success
Education
Faculdade Sumaré
2010 - 2013Computer Networks
FIAP
2018 - 2019Associate Degree in Cyber Defense
Experience
Google
Oct 2021 - nowTechnical Account AdvisorAccelerate customer adoption of Google Cloud by ensuring an exceptional support and services experience. Provide technical guidance while managing timelines, milestones, migration goals and business transformation goals to enable customer teams to embrace Google Cloud technologies.Ensure tracking of key operational metrics while identifying and remediating any pain points.Advocate for customer needs in order to overcome technical challenges and maintain customer momentum.
Licenses & Certifications
- View certificate
Cloud Digital Leader
Google CloudOct 2022
Microsoft Certified Systems Administrator (MCSA)
MicrosoftJan 2008- View certificate
Associate Cloud Engineer
GoogleDec 2021 - View certificate
Google Cloud Certified Professional Cloud Architect
GoogleDec 2020
Languages
- inInglês
- spSpanish
- poPortugués
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