Panagiotis Pomakis

Experience

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  ING

  Oct 2010 - Feb 2011

  Insurance Agent Trainee

  I approached new clients over the phone and conveyed complex information in a clear and effective manner.

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  Royal Mail

  Nov 2016 - Jan 2017

  Casual Mail Sorter

  I was responsible for the sorting, unloading and moving of mailed correspondence (parcels & letters) of Royal Mail in a fast-paced environment.

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  Santander Consumer (UK) plc

  Jan 2017 - Mar 2017

  Customer Service Adviser

  I was handling sensitive customer information and assisting customers over the phone in understanding and selecting Santander's products as well as addressing their questions, concerns and complaints.

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  Ipsos MORI

  Mar 2017 - Aug 2017

  Field Interviewer

  I was conducting interviews on a wide range of subjects including official surveys on behalf of the Scottish Government

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  International Institute for Sustainable Development

  Aug 2017 - Mar 2023

  International Consultant

  Writer and editor for the Earth Negotiations Bulletin (an independent real-time report of international environmental negotiations). Provided meaningful insights and information resources regarding environmental issues and sustainable development to various government officials, policy and decision makers, UN staff, non-governmental organizations, intergovernmental agencies, business leaders, and academic communities.

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  EE Group PC

  Oct 2020 - Feb 2022

  Head of Financial Accounting

  Directed all aspects of daily accounting functions, including financial reporting to internal and external stakeholders, rollout of new controls, and improvement of existing financial management processes for a major energy provider in Greece.• Defined the company’s cash flow structure with keen focus on addressing the financial needs of every individual department, along with the company’s obligations to its partners and suppliers.• Elevated the technical skill set of new recruits and other seasoned colleagues from other departments by training them on the proper use of CRM software.• Played a key role in addressing software-related issues through regular correspondence with IT service provider. Show less

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  Orbital Eye

  Mar 2023 - now

  Data Analyst/Lead Customer Success

  Performing data analysis of satellite data (radar, multispectral, and optical) for the detection of third-party interferences along critical infrastructure of pipeline operators • Overseeing and creating multiple performance analyses for projects showcasing our technology's capabilities and value brought to customers• Using QGIS for geodata manipulation (pipeline data)• Successfully leading technical trainings for customers of our webapp in a clear and succinct manner • Providing technical support to customers and collecting feedback on issues while mediating their resolution Show less