Lam Rayvan

Experience

• 

  Ministry of Finance, Singapore Customs

  Jun 2002 - Oct 2022

  Provided advice on all import/export and transshipment procedures to traders and ensured smooth and prompt processing of permit applications. Reviewed various working instructions to streamline various work processes and also support digitalisation efforts. Collaborated closely with various Customs branches/units to work out Customs procedural or compliance issues. Engaged the trading community through various channels to keep them informed of developments and changes to the system or procedural requirements. Show less

  • Digital Forensics Officer

    Feb 2021 - Oct 2022

  • Trade Officer

    Feb 2016 - Jan 2021

  • Intelligence Officer

    Jun 2002 - Jan 2016
• 

  Bolloré Logistics

  Nov 2022 - now

  Customs Manager

  As a Customs Manager at Bolloré Logistics Singapore, I am part of a larger team within the International Freight Forwarding (IFF) department that provides seamless and customer-focused solutions to support achieving business objectives. I have over 20 years of experience in various Customs work units, including trade, enforcement, and digital forensics.I provide advice, guidance, and training on Singapore Customs regulatory matters and updates, manage all Customs discrepancies and offenses, ensure timely closure, identify potential risks, and implement appropriate control and process improvement. I also manage vendor performance and continuous improvement and support the sales team in customer presentation, RFQ, SOP, and performance. I am motivated by the challenge of leading Customs solutions and compliance, and collaborating with various internal and external stakeholders to achieve organisational goals. I also establish and implement business development procedures aimed at enhancing the efficiency of the Customs brokerage team to ensure KPIs are met. Show less