Dalia Emad

Experience

• 

  EDU Egypt Programe

  Aug 2013 - Dec 2013

  Trainee

  • Scholarship for students of Egyptian universities in many governorates• The program aims to develop your analytical skills.• Develop computer skills.• Use English language fluently • Prepare you to write your CV and give you the qualification to any any interviews.• Giving you the real opportunity to work in prestigiousm international and local companies

• 

  Vodafone

  Dec 2015 - Jan 2018

  • Introducing, thoroughly explaining, selling & cross-selling the entirety of the Store’s products.• Approaching customers and offering them advice on products to persuade them to buy• Informing customers about services that could suit them and Suggesting products they may be interested in• Supporting team members• Deal with complaints in a patient and helpful manner• Experience in handling cash register and operational tasks like bank bake up• Attending meetings with team leaders and managers and delegate my team leader• Achieving set targets and Achieving agreed upon sales targets and outcomes within schedule • Establish, develop and maintain positive business and customer relationships• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.• Continuously improve through feedback • Excellent knowledge of MS Office and retail applications like Wincash and Siebel• Relationship management skills and openness to feedback• Excellent selling, communication and negotiation skills Show less

  • Store Manager

    Jan 2017 - Jan 2018

  • Team Leader

    Feb 2017 - Jun 2017

  • Senior Retail Advisor

    Dec 2015 - Feb 2017
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  Banque Misr

  Dec 2018 - now

  Personal Banker

  - I joined Bank Misr in 2018 as internal sales as( loans, credit.)- then moved to be customer service( saving¤t accounts, debit&credit cards , insurance …)- then moved to be teller ( deposit, withdrawal, cheques , currency exchange..)- I worked as chief treasury for 3 months .