Ted Hazell

Experience

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  Astley Cooper School

  Oct 2015 - Jun 2017

  Cover Supervisor

  Main roles: • Led classes across various subjects and year groups, delivering pre-set lesson plans and maintaining a positive, well-structured learning environment.• Managed classroom behaviour effectively, fostering respect and inclusivity while providing tailored support for Special Education Needs (SEN) students.• Actively contributed to school events and extracurricular activities, enhancing the wider school community experience.

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  Bourne Leisure Ltd

  Jun 2017 - Dec 2021

  Main roles: • Communicated directly with customers to address inquiries and resolve issues efficiently, using tools like Zendesk, Teams, and Outlook to streamline support.• Fostered strong relationships with European travel partners and charities, enabling smooth sales processes and successful holiday promotions.• Ensured GDPR compliance and data security across all interactions, supporting the sales team and upholding customer privacy standards.

  • Sales & Operations Administrator

    May 2018 - Dec 2021

  • Sales Advisor

    Jun 2017 - May 2018
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  Nintendo World Report

  Aug 2021 - Dec 2022

  Main roles:• Produced high-quality, analytical video game reviews and articles, ensuring consistency and engaging writing across all content.• Collaborated with editors and writers to develop ideas, provide feedback, and maintain high editorial standards.• Applied a meticulous approach to editing and proofreading, ensuring accuracy and consistency in published work.

  • Associate Editor

    Oct 2021 - Dec 2022

  • Contributing Writer

    Aug 2021 - Oct 2021
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  Gripped

  Dec 2021 - Apr 2022

  Digital Marketing Content Specialist

  Main roles: • Managed day-to-day content operations for multiple clients, from content calendar creation and briefs to drafting, editing, and performance reviews, ensuring fresh and relevant material tailored to each client’s goals.• Used SEO and analytics tools to optimise content for search and track performance, significantly enhancing visibility and Google rankings for clients.• Collaborated closely with account managers and clients to deliver timely, impactful content and implement continuous improvements, thriving under a high-volume, fast-paced environment. Show less

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  Imagination Technologies

  Apr 2022 - now

  Main roles:• Manage the development, creation, and maintenance of multiple websites and pages, ensuring a seamless user experience, SEO-friendly content, brand alignment, and optimised performance through data-driven insights.• Oversee CRM and all associated digital tools, driving marketing activities, tracking growth, and analysing data to support continuous improvement.Key achievements:• Redefined lead generation by enhancing the lead scoring system and automating lead role assignment and pooling, significantly reducing the number of "bad-fit" qualified leads handed to sales.• Successfully automated the end-to-end process for university programme teaching material requests and downloads, eliminating the need for manual approvals and monitoring.• Rebuilt and optimised the design, layout, and user journey on our company’s developer portal, achieving cost savings of over £9,000 in tools and maintenance.• Led a targeted email marketing campaign focused on CPU, generating over 50 qualified leads within an 8-week period. Show less

  • Web & Marketing Operations Manager

    Dec 2024 - now

  • Web & Content Manager

    Jan 2024 - Dec 2024

  • Web Administrator

    Feb 2023 - Jan 2024

  • Web Assistant

    Apr 2022 - Feb 2023