Ross LeMere

Experience

• 

  Select Laboratories

  May 2008 - Aug 2009

  Office Assistant

  Performed regular office duties such as filing and computer work. Worked for the company for two Summers during high school until the company was sold.

• 

  Regal

  May 2011 - May 2015

  Box Office, Usher, and Concessionaire

  While working with Regal Entertainment Group I worked in the concessions area selling food and drinks, cleaned theaters and tore tickets, and sold tickets in the box office.

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  Select Laboratories

  Jun 2015 - Jan 2016

  Billing Specialist

  Administrative work to help develop, write, and send out bills to customers. Look at information gathered by the company, such as bills of sale, receipts, or other financial records and calculate what charges are due.Learned organizational processes, policies and procedures with minimal ramp-up time.Mastered software such as MICA and IMS to maintain up to date information on Medicare, Medicaid, and various insurance carriers.Handled any denials that were returned and corrected out of date or incorrect information to assure clients were properly billed what they did or did not owe.Worked aged trial balance reports with outstanding balances and kept A/R current. Show less

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  Epic Games

  Jan 2016 - Nov 2016

  Quality Assurance

  Worked on the release team that supported 34 major releases of Paragon.Sole provider of audio developer support for Paragon.

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  Imangi Studios

  Jan 2017 - Feb 2020

  Led production efforts as an Associate Producer for an unannounced project. Managed a small team of engineers and artists through the pre-production phase of project development.Designed schedules with budgets and milestones and ensured team members and departments adhered to project deadlines.Collaborated with Senior Production and upper management to establish efficient communication channels to provide updates on the progress of project milestones. Focused primarily on data and analytics testing, specifically in the form of A/B testing and ad monitoring practices.

  • Associate Producer

    Mar 2019 - Feb 2020

  • QA Analyst

    Jan 2017 - Mar 2019
• 

  First Citizens Bank

  Feb 2020 - Feb 2022

  Quality Assurance Lead

  Acted as a "Project Manager of Test" by bridging the gap between IT and Business teams with the Quality Assurance team. Started on-site prior to Covid before seamlessly swapping to fully remote.Responsible for the testing efforts of both the web portal and mobile app as well as communication efforts with business and IT stakeholders at First Citizens Bank, one of the fastest growing banks on the East Coast with more than $200 billion in total assets and operating a network of more than 500 branches in 23 states nationwide.Unified QA resource allocation to ensure deliverables were met for project deadlines.Created and managed test suites and plans in Jira to reflect stakeholders priority and improve efficiency in testing efforts for both web and mobile platforms. Show less

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  Imangi Studios

  Feb 2022 - Apr 2022

  Associate Producer
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  Epic Games

  Apr 2022 - Sept 2023

  Associate Producer

  Primary production point of contact for a cross-department team that delivered the first Ranked Mode in Fortnite. Orchestrated the ranked seasonal rollover process and responsibilities via updates to matchmaking rules, rank bracket calculations and seasonal rewards.Led pre-production for the development of a seasonal engagement event within Fortnite tied to the Jujutsu Kaisen manga, which saw the highest ROI of any previous manga IP in Fortnite.Worked closely with the Fortnite UXUI team to produce a seasonal engagement event leveraging an anime IP integration. Also worked with the Subscriptions team to help ship updates and maintain Fortnite's subscription service, Fortnite Crew. Aided in the delivery of a new cosmetic to the Fortnite ecosystem utilizing newly acquired technology.Owned the data mine and encryption process from a production standpoint for assets within Fortnite to help reduce the amount of accidental leaks to the public. Show less

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  HTX Labs

  Jan 2024 - now

  Producer