
Kimberley R.

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About me
Licensed Master Social Worker in Virginia, Maryland, and Texas | Certified Emotional Intelligence Trainer | Professional Facilitator | Organizational Leadership |
Education

Wayland Baptist University
2004 - 2009BS Environmental Health & Education and Training Methodologies
Community College of the Air Force
1996 - 2000Associate of Arts (AA) Environmental Medicine
Community College of the Air Force
2000 - 2004Associate of Arts (AA) Instructor of Technology and Military Science
Grand Canyon University
2012 - 2025Ed.D. Organizational Leadership Doctoral CandidateDoctoral Candidate: I have completed all requirements of my Doctorate in Organizational Leadership with an Emphasis in Special Ed. I am currently working on my dissertation. Topic area: The extent Emotional Intelligence influences workplace behaviors of DAF federal employees.

Our Lady of the Lake University
2009 - 2011Master Social Work Children and FamiliesActivities and Societies: NASW
Experience

United States Air Force
May 2002 - Mar 2009At culmination of Career, responsible for 33 personnel, encompassing three clinics, including Flight Medicine, Public Health and the Preventive Health Assessment clinic. RESULTS: Received an “Excellent” on the 2007 Operational Readiness Inspection; 33% higher output propelling appointment availability to 2nd best in the Department of the Air Force; Revised supervisor's food handler training to reflect new FDA guidelines; lauded by inspection team as “Best Program in Air Force”; Public Health Communicable Diseases Program--received “Outstanding” rating and labeled as “benchmark program” by Inspectors. Show less Developed and delivered over 3000 hours of curriculum focusing on:o Military culture and professional relationshipso Oral and written communicationso Leadership and followershipo Strategic management principles and organizational behaviorUtilized instructional technology tools such as Learning Management Systems (LMS) and multimedia resources to enhance learning experiences and facilitate interactive classroom environments.Designed and implemented innovative teaching methodologies, including case studies, role-playing exercises, and simulations, to encourage critical thinking and practical application of management concepts.Conducted comprehensive student assessments and utilized feedback mechanisms to continually evaluate and improve curriculum effectiveness, ensuring alignment with learning objectives and industry standards.Mentored and coached students on personal and professional development, emphasizing ethical decision-making, teamwork, and effective communication skills.Collaborated with departmental colleagues to contribute to curriculum design and revision efforts, integrating current research and best practices in management education. Show less
United States Air Force Active Duty-Manager Flight Medicine
Jan 1989 - Mar 2009Interim Flight Chief
May 2002 - Aug 2005

BCFS HHS
Dec 2010 - Feb 2012Sr. Program Director/Program DirectorAs the Senior Program Director of multiples programs, I was responsible for hiring, training and evaluating staff. I generated monthly, quarterly and annual reports. I conducted Quality Assurance Audits on programs to ensure programs were meeting goals/outcomes. I created policies and procedures for newly implemented programs. I maintained an annual budget over 1.9 million. In addition, I participated in consortiums with the local health system to plan and development a sustainment plan for our non-profit . I conducted program evaluations and performance reporting in cooperation with contracted program evaluators. Special Projects included: Organizing and leading the creation/coordination and execution of over 20 spectacular events for kids to include: Christmas, Halloween, Easter, MLK, Mentor, Beauty Day and Family Day events each event having between 100-500 guests, all focused on bringing a sense of normalcy to high-risk and foster kids between the ages of 12-18.As a LMSW working at BCFS I also functioned as Case Manager and Therapist for high-risk youth in foster care and juvenile justice settings. I provided resources, assisted individuals and families with: Illness, poverty, drug addiction, child and spousal abuse, homelessness, probation, school issues, college prep, transitional living, life skills, restorative justice and mental health issues. Show less

The University of Texas at San Antonio
Aug 2011 - Feb 2012Field InstructorSupervised and mentored social work students throughout their field placements within BSFC, ensuring adherence to professional standards and promoting ethical practice in client interactions.Developed individualized learning plans and provided constructive feedback to enhance students' clinical skills, cultural competence, and case management abilities.Facilitated weekly supervision meetings to discuss case progress, ethical dilemmas, and professional development goals, fostering a supportive learning environment conducive to reflective practice and self-awareness.Collaborated with supervisors to align student learning objectives with program requirements and ensure comprehensive integration of theoretical knowledge with practical experience.Conducted regular comprehensive evaluations to assess students' clinical competencies, professional growth, and the effectiveness of field placements in meeting educational objectives.Documented observations and provided detailed feedback to students and agency supervisors, identifying strengths and areas for improvement to optimize learning outcomes and ensure high-quality client care.Collaborated with faculty advisors to review evaluation results, address challenges, and implement interventions to support student success and enhance field education experiences.Designed and facilitated dynamic seminars and workshops on trauma-informed care, crisis intervention, and cultural competence to enhance students' professional knowledge and skills in diverse practice settings.Developed curriculum materials and resources tailored to meet the learning needs of students, incorporating current research, evidence-based practices, and real-world case studies.Facilitated seminars and workshops on trauma-informed care, crisis intervention, and cultural competency diversity and inclusion for social work students. Show less

Texas Health and Human Services Commission
Oct 2012 - Jul 2013Social Worker, LMSWAs a LMSW at TDSHS, I worked with Children with Special Health Care Needs. Iconducted assessments for Personal Care Services (PCS) for children with chronic illness. In addition, I conducted Case Management for children with special health care needs, conducted psychosocial assessments of children and families, and linked families to resources in their local community. Special Projects included: organizing and leading a 3 day professional development team-building event for 30 Social Workers and Support Staff. Show less

City of San Antonio
Jul 2013 - Jul 2014Family Specialist, Pre-K 4 SAWorked with students, families, teachers, and staff to help integrate high-risk families with preschool-aged children into school systems utilizing best practices (family engagement, outreach, home visits, peer-to-peer.)Interviewed and assessed families and conducted personalized parent coaching and counseling sessions.Conducted, coordinated, facilitated, and communicated on-going training for parents and families.Provided complex written assessment plans to families and multidisciplinary teams and provided monthly reports to the Director for all assessments and plans. (IEPs, Positive Behavior Support plans, and classroom management.) Initiated and developed the Family support program from the ground up during the first year; developed the policies and procedures to start the Family Specialist role, initiated processes, and led the execution of the program.Member of Leadership Team; assisted with establishing and maintaining the Center within state licensing standards.Attended city council meetings and briefed the city council on the Family Specialist outcomes and yearly goals. Assisted clients to access mental health services through MEDICAID (CHIP) and Tricare. Show less

U.S. Department of State
Oct 2014 - Apr 2017Community Liaison Office (CLO)Worked with local Catholic charities to assist children in need by providing food and milk donated by embassy personnel.Managed a comprehensive culturally diverse post-program to maintain morale at the US embassy in Chile.Interagency collaborator; strategically identifies needs within the population of 150 U.S. embassy community (Military and Civilian) members; sensitively responds, refers, or advocates as needed to mitigate concerns.Member of Emergency Action Committee (EAC); called in monthly or as needed for training and review of potential emergencies or natural disasters within the county of Chile. Alerts community as needed.Member of the executive council; helps build country-integrated strategy engagement focused on morale.Adviser to the US Ambassador, attends weekly executive council meetings with all US section leaders. Creates comprehensive monthly reports to the State Department consisting of US Embassy family member employment status, educational status of all American embassy children in the country, crisis action training, employment training, sponsorship, medical and psychological referrals, concerns, and overall morale at the post. Communicated daily to the embassy community on country threats and collaborated with embassy information. Show less

BCFS Health & Human Services
Apr 2017 - Feb 2021PROGRAM DEVELOPMENT: Led all staff assigned to Texas transition centers overseeing day-to-day operations. Managed a team of 5 Directors and 70+ staff members through a successful CARF accreditation process. Merged 17 programs to streamline services, ensuring alignment with CARF accreditation guidelines. FINANCIAL: Monitored all consumer finance activities and maintained annual fiscal budgets exceeding $6 million. Developed and implemented financial strategies to optimize resource allocation while maintaining financial sustainability.CONTRACT AND GRANT: Negotiated contracts and grants for program renewals and continuations. Initiated funding proposals to sustain 8 programs, securing new funding of $8 million for 2021-2025.PROGRAM COMPLIANCE: Ensured program compliance with Texas reporting laws, CARF regulations, program contracts, corporate policies, and budgetary requirements. Monitored all client and personnel files to maintain adherence to licensing, contract, and agency quality assurance standards. Conducted quarterly audits to assess program outcomes and ensure alignment with funding requirements.COMMUNITY COLLABORATION AND OUTREACH: Fostered collaborations within the community, building strong partnerships and identifying outreach opportunities to expand program impact. Delivered presentations and facilitated training sessions to promote BCFS HHS programs, ensuring community awareness and engagement.EVIDENCE-BASED: Utilized evidence-based programming across all facets of service delivery, ensuring that interventions were grounded in best practices and effectively addressed the needs of the populations served.REPORTING AND MONITORING: Developed and submitted comprehensive monthly, quarterly, and annual reports to the grantor, ensuring transparency and accountability in program performance. Show less PROGRAM MANAGEMENT: Managed multiple counseling and case management programs serving at-risk populations, overseeing day-to-day operations. Ensured all programs aligned with organizational goals and complied with regulatory standards, optimizing service delivery and client outcomes.TRAINING & STAFF: Developed comprehensive training materials and conducted sessions for staff in crisis management, case management skills, and leadership. Focused on professional development and adherence to best practices to ensure staff were equipped with tools to effectively manage complex situations.FINANCIAL: Monitored consumer finance activities and maintained annual fiscal budgets of $1.5 million. Managed resources effectively, ensuring financial sustainability and optimal allocation to maintain program success.GRANT MANAGEMENT: Negotiated contracts and secured grants for program renewal and continuation. Secured critical funding streams to enhance operational capabilities and sustain programs vital to serving vulnerable populations.COMPLIANCE & QA: Ensured compliance with laws, regulations, contracts, corporate policies, and budgetary requirements. Oversaw client and personnel files, ensuring adherence to licensing, contract, and quality assurance standards. Audited processes to align with regulatory expectations.MONITORING/REPORTING: Aligned program outcomes with the requirements of funding entities, such as DFPS, BCJP, and OOG. Ensured accountability/reported on program performance, making adjustments to enhance effectiveness.MENTORSHIP: Mentored and developed a team of 11 direct staff members, promoting continuous improvement and high performance. Implemented strategies to boost team morale and foster collaboration to improve program outcomes.COMMUNITY ENGAGEMENT: Cultivated partnerships within the community to facilitate outreach initiatives and collaboration, enhancing service delivery and fostering community impact. Built networks to amplify program effectiveness. Show less
Regional Director Central Texas
May 2018 - Feb 2021Program Director
Apr 2017 - May 2018

149th TANG - Texas Air National Guard
Feb 2021 - Oct 2022Sexual Assault Prevention and Response Program ManagerPROGRAM DEVELOPMENT: Developed and managed comprehensive prevention and support programs for sexual assault and interpersonal violence. Led initiatives to enhance victim services and address community needs.ADVISORY: Advised individual commanders on preventive measures and educational programs to mitigate sexual assault risks. Collaborated with leadership to ensure effective implementation of prevention strategies across the installation.VICTIM SUPPORT SERVICES: Designed, implemented, and maintained an integrated victim support system. Managed protocols for assault reporting, Sexual Assault Nurse Examiner (SANE) services, crisis intervention, victim safety, protective orders, counseling consultations, and legal services access.EDUCATION & TRAINING: Trained over 1000 members of the Air National Guard annually on sexual assault prevention strategies, policies, and resources. Developed and facilitated training programs focusing on victim advocacy, crisis intervention, and support services.FACILITATOR: Facilitated the Victim Advocate Course, providing comprehensive training to personnel designated as victim advocates. Empowered advocates with knowledge and skills to support victims and coordinate services effectively.REPRESENTATION: Acted as the Wing commander's consultant and representative for sexual assault issues. Participated in committees, working groups, conferences, and community meetings to advocate for policies and initiatives promoting sexual assault prevention and victim support Show less

Texas Military Department
Oct 2022 - Jul 2023Joint Resiliency Director - J-9PROGRAM MANAGEMENT: Served as the adviser to the Texas Adjunct General (TAG) in support of Primary Prevention efforts, to reduce harmful behaviors of self-harm, sexual assault, sexual harassment, workplace harassment, substance abuse deterrence, and testing. Led a team of 27 including Integrated Primary Prevention, Risk Reduction, Army Substance Abuse Prevention, and Prevention Counseling. RESULTS: Stood up a new program in the National Guard. Hired a team of 12 preventionists and merged 3 existing programs into a new directorate that included prevention workforce, risk reduction, substance abuse reduction, and prevention. ADVISORY: Ensures the development and implementation of prevention programs relating to self-harm, sexual assault, sexual harassment, and workplace harassment. Advised leaders in addressing behaviors that lead to harmful behaviors. RESULTS: Initiated strategic plan that advised leadership on the way forward in preventing harmful behaviors throughout the National Guard in Texas reaching more than 30,000 Airmen, Soldiers, Federal Service Employees, and Dependents. Show less

United States Air Force
Jul 2023 - nowOrganizational Cultural ManagerPROGRAM MANAGEMENT: Serves as the adviser to the wing commander and senior leadership on culture, human capital initiatives, and organizational resilience efforts across the 89th Airlift Wing (89 AW). Led the integration of primary prevention strategies, organizational culture development, and human capital programs to enhance resilience and foster a supportive environment at all levels.RESULTS: Developed and executed a comprehensive strategic plan that aligned with the Air Force’s mission of excellence. Successfully managed policies and procedures related to the Affirmative Employment Program and Special Emphasis Programs. Delivered measurable improvements in organizational climate and workforce engagement through targeted human capital initiatives. Additionally, I supported the revamping of the wing’s culture by facilitating an innovative new processing system, integrating forward-thinking strategies to transform the experience of newcomers.ADVISORY: Provided expert advice to senior leadership on organizational culture trends and human capital initiatives, ensuring alignment with overarching strategic goals. Led the development and implementation of training courses focused on human factors, organizational climate, and primary prevention. RESULTS: Strengthened collaboration between the primary prevention workforce and strategic enablers, leading to a more integrated approach to workforce development and improved organizational performance. Additionally, collaborated with Gapingvoid, cutting-edge consultants, to develop and implement innovative approaches to shaping the wing culture and improving team cohesion. Show less
Licenses & Certifications

Licensed Master Social Worker
Texas State Board of Social Work ExaminersJun 2025
Mastering_Emotional_Intelligence_Level_1_
TalentSmartEQFeb 2024
Social Worker, Licensed Master-Conditional I
Virginia Department of Health ProfessionsJan 2025
Languages
- spSpanish
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