Kalyan Sankar Dawn, CMIRM

Kalyan Sankar Dawn, CMIRM

Customer Care Executive

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  • Timeline

  • About me

    Vice President, Chief Controls Office | Wells Fargo | Certified Member of IRM (CMIRM) | IPGDRM, IIRM | Senior leader in qualitative Risk Management, Assurance, Internal Audit

  • Education

    • Institute of Risk Management

      2017 - 2020
      GradIRM Risk Management
    • Institute of Risk Management

      2021 - 2024
      Certified Member (CMIRM) Risk Management
    • BSI Training Academy

      -
      ISO 27001 Lead Auditor Information Security Management System
    • Institute of Insurance and Risk Management

      2015 - 2021
      International Post Graduate Diploma in Risk Management Risk Management

      Gained IPGDRM

    • Ramakrishna Mission Vidyalaya

      2002 - 2005
      Diploma Spanish Language

      Three years Diploma Course in Spanish Language, NOT COMPLETED.

    • ICFAI Business School

      2007 - 2011
      Diploma in Business Management Business Administration and Management, General

      Diploma in Business Management

    • Niit Imperia

      2002 - 2004
      Diploma Computerized Financial Accounting and Office AutomationComputer Management Corporation
    • University of Calcutta

      2000 - 2003
      B.Com. Accountancy
  • Experience

    • Bnke Solutions Private Limited

      Sept 2005 - Nov 2005
      Customer Care Executive
    • Swiss Re

      Dec 2005 - Feb 2019

      WORKED IN ALL THE THREE LINES OF DEFENCESuccessfully implemented New Operational risk framework in Reinsurance Asia PacificManaging the process workflow related to work requests that are initiated from engagement team till completionAssisting territory engagement teams with testing of Manual Controls activities pertaining to Change management, Logical access, Computer operations (i.e. problem management, batch processing, back-ups), Program development, Design effectiveness of IT and Business Process controls, Operating effectiveness of controls, SOX Compliance and Internal auditSuccessfully contributed in all 3 lines of Defense, especially in assurance, quality reviewer, and testing coordinator roleSuccessfully introduced the new controls testing mechanism as per SOX ComplianceBuilt solutions to accomplish operational control change management processSME for IBM OpenPage; Control Testing Coordinator for Operational Risk Key Control, performing crucial testing in RA FrameworkEnsure regular interaction with clients and provide updates with regards to progress of control testingPerform control testing on AML / sanctions controls for various leading financial institutionsReview the testing performed by the team members to ensure internal controls are tested effectivelyManaging predominantly off-shore engagements and relevant Swiss Re client market teams ensuring to provide high-quality deliverables to support the Swiss Re Global Offices Show less Achieved flawless processing of technical accounts of clients of Spain in conformity with SOX controlSuccessfully deputising team leader and managing the blockDelivering periodical analysis based on existing financial and technical dataPositively influencing the client payment performanceSuccessfully performing financial handling and cash flow analysis of the portfolio, size of EUR 50’000’000.00Reducing the turnaround time within very challenging deadlines, increased productivityFlawlessly performing the yearly accounts closing in conformity with stringent deadlinesPeriodical client status analysis with stakeholders via Teleconferencing with HQ in Zurich, and clients in Spain (in Spanish) Show less SME Project work – Successful participation in project CSA (Core System Alignment) in 2006 to introduce new technical accounting systemLocal Business Expert Role (Trainer) – Successfully completed the training of the new technical accounting tool for the entire LH TA functionLocal Business Expert Role (Support) – Life and Health division (Latin American region), successfully supported the team in Bangalore in yearly closing of clients for accounting year 2006Claims handling – Successfully managed the clean-up and the follow-up of disputed claims databaseReduced the workload of 150+ open documents (+/- 300 hrs) to +/- 30 hrs within 4 months without single quality issueEffectively liaison with stakeholders in Zurich, and clients in Spain to solve technical issuesSuccessfully and effectively performed UAT of multiple business applicationsQuality Auditor – Worked as an internal data quality auditor for the team Show less

      • Operational Risk Management

        Jul 2014 - Feb 2019
      • Senior Technical Accounting Manager

        Oct 2012 - Jun 2014
      • Senior Client Portfolio Manager

        Dec 2005 - Oct 2012
    • Barclays

      Apr 2019 - Mar 2023
      AVP - Governance and Control Manager

      • Leading and managing the testing portfolio in 1st Line Assurance Team Globally• Developing the Core Business Application for control testing and execution – Solution Built• Independently identified and assessed issues and work with management to resolution • Improved the Enterprise Risk Assurance framework in reputation risk management area• Improved the overall process in Leading, coordinating, implementing follow-up, and documenting assigned activities • Program development, Issue and Operational Event Management, Design effectiveness review of Business Process controls, • Assisting and Coordinating with Directors in Risk, Governance, and Assurance projects• Risk, Compliance, Audit and Business Area Managing to ensure that there is adequate governance around implementing new risk and compliance policies and procedures, especially in Operational Risk controls, SOX Compliance, and Internal assurance• Managed ambiguity, supporting functional leaders, drafting, and delivering trainings, prepare trend analysis on risk data • Contributed to positive outcomes in regulatory inspections, audits, and reporting Show less

    • Wells Fargo

      Apr 2023 - now
      Vice President - Chief Control Office

      - Lead in RCSA Control Development: Evaluation, implementation, and monitoring of control.- Enterprise Risk Manager in 1st Line of Defense (1LoD): Ensured risk identification, evaluation, root cause analysis (RCA), risk and control self-assessment (RCSA), and risk register assessment (RRA).- Regulatory Committee Meeting Framework: Improved and enhanced communication and framework.- Audit Deliverables: Contributed to team engagement matrix, ensuring timely completion and improved client satisfaction.- Cross-border and Diverse Teams: Successfully managed complexities in engagements.- Control Design Standards: Contributed to standards for control design, testing, control blueprints, and industry framework alignment.- Subject Matter Expert (SME): Key person for business operations and assurance functions including compliance, legal, corporate regulatory, and operational risk management. Show less

  • Licenses & Certifications

    • International Diploma in Enterprise Risk Management

      Institute of Risk Management
      Mar 2021
    • ISO 27001 Lead Auditor - Information Security Certification

      BSI
      Jan 2015
    • International Post-Graduate Diploma in Risk Management

      Institute of Insurance and Risk Management